Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(28,725 Reviews)
Rating breakdown 28,725 reviews
5 Stars
24,662
4 Stars
3,209
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
4
Almost the perfect phone
on November 23, 2025
Posted by: Applejuice540
[This review was collected as part of a promotion.] The S25 Ultra is a great device. I’ve been using it since it came out, and while I was hesitant at first about upgrading just for the AI features, I’m glad I did. I now use the Galaxy AI tools every day, especially the enhanced Circle to Search. It’s extremely useful for translating or extracting text directly from images.
The Gemini Live Chat feature has also been incredibly helpful for brainstorming ideas, and the ability for it to see what’s on your screen adds a whole new level of functionality. Samsung and Google are clearly creating experiences that weren’t possible on phones before.
The only thing I would change is bringing back Bluetooth support for the S Pen. It was convenient for taking group photos and a few other tasks. That said, having a Galaxy Watch makes this less of an issue.
The Gemini Live Chat feature has also been incredibly helpful for brainstorming ideas, and the ability for it to see what’s on your screen adds a whole new level of functionality. Samsung and Google are clearly creating experiences that weren’t possible on phones before.
The only thing I would change is bringing back Bluetooth support for the S Pen. It was convenient for taking group photos and a few other tasks. That said, having a Galaxy Watch makes this less of an issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really good performance.
on November 22, 2025
Posted by: Goldengoose
[This review was collected as part of a promotion.] The phone is really good with photos and the performance is amazing and the galaxy ai is really good 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product of Samsung 25 ultra is amazing
on November 22, 2025
Posted by: Jokertwiners
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is an impressive leap forward, especially with its deep integration of Galaxy AI. The phone feels incredibly smart and responsive, using AI to enhance everything from photography and video editing to everyday tasks like summarizing notes, handling messages, and navigating apps more intuitively. The camera benefits hugely from AI-powered processing, delivering sharp photos and cleaner audio in videos, while on-device privacy features keep your data secure. Overall, the S25 offers a smooth, modern experience that makes the phone feel not just powerful, but genuinely helpful in your daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Back of phone overheats
on November 22, 2025
Posted by: AJ121421
[This review was collected as part of a promotion.] For the most part I love my S25 Ultra. The picture quality surpasses any phone camera I've ever seen. The operating system can rival a desktop computer. Galaxy AI on this device is unrivaled. My only complaint is when you're playing a game on it the back of the phone will overheat to the point of burning your hand. I ended up getting a prepaid phone to play my games on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera. And the phone has
on November 22, 2025
Posted by: LAPolice
[This review was collected as part of a promotion.] Galaxy AI is a great assest to my features also the security features are great. The phone also has great storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall I like everything on the phone except the
on November 22, 2025
Posted by: Praneethr5
[This review was collected as part of a promotion.] " Galaxy AI" IS VERY USEFUL FOR MY DAY TO DAY USAGE
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Superior Phone
on November 22, 2025
Posted by: Rachel2172
[This review was collected as part of a promotion.] Amazing phone as always, just wish for better battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever phone
on November 22, 2025
Posted by: Saichekka
[This review was collected as part of a promotion.] This phone is filled with a lot of features, simply loved it.
Value
5
Written by a customer while visiting Samsung US