Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.8
(27,281 Reviews)
Rating breakdown 27,281 reviews
5 Stars
23,384
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
This product is amazing.
on June 29, 2026
Posted by: KaleInIndiana
[This review was collected as part of a promotion.] I've been using Samsung phones for years, and they've become a huge part of both my work and personal life. As someone who travels across multiple states for work, I rely on my phone for emails, Teams meetings, navigation, scheduling, and staying connected with customers. When I'm off the clock, it's my go-to device for gaming, streaming, taking photos, and keeping up with friends and family. Galaxy AI has been surprisingly useful, especially for writing assistance, translating messages, and making everyday tasks faster. The battery life keeps up with my busy days, the display is beautiful, and the performance has been consistently smooth even when I'm multitasking. Overall, it's a device I depend on every day, and it's made both work and downtime easier and more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features awesome camera ready for the s26
on June 29, 2026
Posted by: Augusteen
[This review was collected as part of a promotion.] Galaxy AI is nice
Needs better options for texting
Needs better options for texting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Experience
on June 29, 2026
Posted by: Fahrudin12x
[This review was collected as part of a promotion.] The Galaxy s25 Ultra has been a multitasking KING. From the Galaxy AI photo features, to the split screen, and many others. I have had a blast working with these features to work on photos I've been taking, or even memes I made for some friends. The cameras are awesome, and the OS was blazing fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Everything is fine except the camera
on June 29, 2026
Posted by: Jason1234
[This review was collected as part of a promotion.] Everything is fine for me, good phone, fast and camera quality is good, but I encounter a camera shaking problem now, while it is focusing and switching between camera, the camera shake a little bit and I may have to bring to Samsung to fix, hope.it gonna be free
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hi Jason1234, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it can be when your device is not meeting your expecations or operating as intended. We have provided a link to the Samsung Support Team for your convenience. They can assist you with all options available to you to resolve this matter with your camera. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features!
on June 29, 2026
Posted by: Mom2girls3
[This review was collected as part of a promotion.] I've been a fan of Samsungs phones since the S7. But, this is by far my favorite! The camera is excellent! The zoom is phenomenal! Editing photos has never been easier. Samsung just keeps getting better and better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use and can do most anything compute.
on June 29, 2026
Posted by: StevieD
[This review was collected as part of a promotion.] Great phone and Galaxy AI is wonderful. Great photos as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about Samsung phones.
on June 29, 2026
Posted by: Meatball1972
[This review was collected as part of a promotion.] Will not own anything other than a Samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had!
on June 29, 2026
Posted by: AJLewis
[This review was collected as part of a promotion.] This is the newest phone I've ever had the pleasure of owning. I've been a Samsung owner for a long time (10 years). It's sleek, so easy to customize it's nuts, and does everything I could possibly need it to. Communication, keeping up with work, and working on my creative projects. While I'm not happy about Galaxy AI being shoved down my throat and them removing Samsung Messages I wouldn't trade this phone for anything.
Value
5
Written by a customer while visiting Samsung US