Customer reviews from snowjoe.com
Snow Joe - 24-Volt 15-Inch Push Lawn Mower (1 x 4.0Ah Battery and 1 x Charger) - Blue
Average customer rating
3.7
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
11
4 Stars
5
3 Stars
1
2 Stars
3
1 Star
4
Customer Reviews for Snow Joe - 24-Volt 15-Inch Push Lawn Mower (1 x 4.0Ah Battery and 1 x Charger) - Blue
Customer Rating
4
Easy and practical
on June 6, 2022
Posted by: duemay706
from Menifee
[This review was collected as part of a promotion.] Super compact, easy to use, easy to charge and makes mowing our small yard an easy task to take on ourselves. Very happy so far with this lawn lower kit. Another great product from SunJoe that fits within anyones buget.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Packs lots of power!
on May 21, 2022
Posted by: Jlh81423
from Columbia Station, Ohio
[This review was collected as part of a promotion.] I have about 2 acres of yard to cut, and use a riding mower for the majority of it. I do have smaller areas however that I have always used a push mower for. This works way better than my old gas push mower without a doubt! Out of the box, assembly was simple, took less than 15 minutes. It is easily adjustable for length cut. Battery takes about an hour to fully charge. The area I use the mower for takes around 30- 40 minutes to cut, and the fully charged battery lasts at least that long, but I believe it would last longer. I have not noticed any loss of battery power or drop off within the time frame of my use. It is quiet, easy to use, no resistance when pushing, starts right up every time, and simple to maintain and clean. The best part is it gives a very nice even cut, the first time!
Written by a customer while visiting snowjoe.com
Customer Rating
4
Perfect if your lawn is perfect!
on April 28, 2022
Posted by: mrsteacup
[This review was collected as part of a promotion.] The first thing I noticed upon opening the box was how lightweight this lawnmower was. Very easy to move around and the wheels glide smoothly.
My husband didn't even have to look at the instructions to figure out how to put it together. It was actually pretty easy to do and took about 5 minutes. Make sure to fully charge the battery before using it for the first time.
After the battery was charged, it was time to put it to work. It was important that this was easy to use and easy to push and it did not disappoint. Much easier than my previous one. I was surprised to see how quiet it was compared to other lawn mowers. If there is one thing I dread on Sunday mornings is hearing the neighbors' lawn mowers. Well, this one is not even close as noisy. I love the way the grass-collection bag is set up. It does not spread clippings everywhere and I didn't have to wear sunglasses to protect myself from grass and debris. It is also pretty bag, so if you have a small yard you probably won't have to empty it much.
I think this lawn mower is perfect for a yard that is flat, without any bumps/rocks, without a lot of thick weeds. It seems to do an amazing job in such areas. However, my yard is pretty bumpy and there are a lot of weeds that prevent the lawn mower from running smoothly. While it does cut the actual grass properly, it has a hard time going over thick weeds, so it starts slowing down. Just to make sure I was right, I asked my neighbor if he would let me try it in his yard, since his grass looks perfect. He would have been happy if I would have cut the whole yard, but that wasn't going to happen. I tried it for a minute and I was pleased with the result. It runs very smoothly on perfect grass.
So if you have one of those perfectly manicured lawns, I highly recommend it. It is quiet, easy to move around and it does a great job.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, June 10, 2025
Dear Valued Customer,
Thank you for sharing such a thoughtful and comprehensive review of the Sun Joe 24V-CRLM15 24-Volt* IONMAX Cordless Push Reel Mower. We’re delighted to hear that the mower exceeded your expectations in so many key areas—especially its lightweight design, ease of assembly, quiet operation, and effective grass collection system.
Your feedback about the performance on flatter, well-maintained lawns is especially helpful and insightful. We appreciate your honesty in highlighting how the mower handles in bumpier terrain and areas with thicker weeds. This kind of real-world experience is incredibly valuable not only to us as a manufacturer but also to other potential users trying to find the best mower for their specific yard conditions.
We're glad to hear that the mower delivered great results in smoother lawns, and we’re pleased it’s made your mowing experience more enjoyable and less noisy. It's also great to know that features like the quiet motor and clean grass collection are making a positive difference.
Thank you again for taking the time to share your experience. Your feedback helps us continue to improve and serve customers better. If there’s ever anything we can assist you with, please don’t hesitate to reach out to our customer support team at 1 (866) 225-9723, available daily from 10 AM to 6 PM EST.
Thank you for sharing such a thoughtful and comprehensive review of the Sun Joe 24V-CRLM15 24-Volt* IONMAX Cordless Push Reel Mower. We’re delighted to hear that the mower exceeded your expectations in so many key areas—especially its lightweight design, ease of assembly, quiet operation, and effective grass collection system.
Your feedback about the performance on flatter, well-maintained lawns is especially helpful and insightful. We appreciate your honesty in highlighting how the mower handles in bumpier terrain and areas with thicker weeds. This kind of real-world experience is incredibly valuable not only to us as a manufacturer but also to other potential users trying to find the best mower for their specific yard conditions.
We're glad to hear that the mower delivered great results in smoother lawns, and we’re pleased it’s made your mowing experience more enjoyable and less noisy. It's also great to know that features like the quiet motor and clean grass collection are making a positive difference.
Thank you again for taking the time to share your experience. Your feedback helps us continue to improve and serve customers better. If there’s ever anything we can assist you with, please don’t hesitate to reach out to our customer support team at 1 (866) 225-9723, available daily from 10 AM to 6 PM EST.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Not good for our needs
on April 24, 2022
Posted by: DadInTulsa
from Broken Arrow, OK
[This review was collected as part of a promotion.] This is not a good product for us. The battery died way too quickly (don’t even get 1/4 of our yard done). Blades are not sharp enough (did not cut evenly and missed cutting weeds). The bag is not designed well- there are gaps and the grass falls out! I do like that it runs off of battery or you can manually push it. It is light weight, and easy to start.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 19, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great Product
on April 23, 2022
Posted by: Jennifer74
[This review was collected as part of a promotion.] I recently got this lawnmower because my other one quit working. I really like this lawnmower. It was easy to use. It cuts grass really good. I like that it came with a charger so you can charge the battery.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Best Mower!
on April 14, 2022
Posted by: Katieann1232000
from Drums, PA
[This review was collected as part of a promotion.] I love my new Sun Joe 24V-CRLM15 24-Volt iON+ Cordless Push Reel Mower Kit! It does a fantastic job with my yard. I love that I don’t have to use gasoline for it and that it comes with a battery and a charger. It’s so easy and light to push. I get my yard finished so much faster than I used to since I got my new mower!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Perfect for small yard
on April 14, 2022
Posted by: Ghosts mom
from West palm beach, FL
[This review was collected as part of a promotion.] The set up was simple, and the mower itself was light weight so this is easy to women too.
Our yard in Florida is small, this mower is perfect for us - quick & easy. Low cut (.6) so it does work best on thinner grass. For reference our grass is Bermuda sod.
Grass catcher is effective for smaller spaces (don’t have to keep emptying) Battery life is good. We love that it’s battery operated. Simple, quick, & painless lawn cutting experience!
Our yard in Florida is small, this mower is perfect for us - quick & easy. Low cut (.6) so it does work best on thinner grass. For reference our grass is Bermuda sod.
Grass catcher is effective for smaller spaces (don’t have to keep emptying) Battery life is good. We love that it’s battery operated. Simple, quick, & painless lawn cutting experience!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Sun Joe 24V Cordless Push Reel Mower
on April 10, 2022
Posted by: Katie22
from Los Angeles, CA
[This review was collected as part of a promotion.] This mower is really nice, It’s so much quieter and better for the environment than a traditional gas mower. It was easy to assemble, I had no problems getting it going. It did a great job of cutting my grass at the length that I wanted.
Written by a customer while visiting snowjoe.com