Customer reviews from snowjoe.com
Snow Joe - 24-Volt 15-Inch Push Lawn Mower (1 x 4.0Ah Battery and 1 x Charger) - Blue
Average customer rating
3.8
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
14
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
4
Customer Reviews for Snow Joe - 24-Volt 15-Inch Push Lawn Mower (1 x 4.0Ah Battery and 1 x Charger) - Blue
Customer Rating
5
Light on Weight, Big on Joy!
on October 8, 2026
Posted by: HappyMower65
from Holly Springs, NC
At 65, I still love mowing my own lawn—but maneuvering a larger power mower, especially on inclines, takes some of the enjoyment out of it. My new Sun Joe 24V reel mower is lightweight, easy to maneuver, and a pleasure to use. It lets me enjoy caring for my lawn without wrestling with a heavy machine. So glad I found it!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Backyard for Dot
on September 3, 2026
Posted by: WillieT
from Charlotte, NC
Needed a lawn mower for cutting Bermuda grass. This mower is ideal. Initial setting on the upper limit 2” was perfect for the start. The cut was even and the lawn looked even. I have no complaints
Written by a customer while visiting snowjoe.com
Customer Rating
4
Happy mower
on August 9, 2026
Posted by: Mathew None
I'm happy with the mower. My only concern is that they stated it would come with a 4.0 and 2.0 battery but it only came with the 4.0 battery
Written by a customer while visiting snowjoe.com
Customer Rating
5
Golf course putting green yard 500 square foot.
on July 26, 2026
Posted by: Estaban
from Scottsdale Arizona
Perfect solution for my small yard, 500 square foot mowed 3 times and still have 3/4 of battery.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Too weak
on May 26, 2026
Posted by: Not suitable thick lawn
from Mass
Will not cut thick grass, stalls constantly and eventually drive gear stripped. Would be great if a little stronger.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, May 26, 2026
Dear Valued Customer,
Thank you for your detailed feedback and for bringing this matter to our attention. We sincerely apologize for your experience with the Sun Joe Cordless Push Reel Mower, as this is not the level of service or product performance that we aim to provide.
We truly value your feedback, as it helps us identify areas for improvement in both product quality and overall customer service. We understand how frustrating it must have been to experience constant stalling and issues with the drive gear, especially when handling thicker grass. Please know that your comments will be shared with our team for future product and service improvements.
Once again, we sincerely apologize for the inconvenience caused. If there is anything further we can assist you with, please feel free to contact us through our toll-free number at 1-866-225-9723, Monday through Saturday from 10:00 AM to 6:00 PM EST.
Thank you for your detailed feedback and for bringing this matter to our attention. We sincerely apologize for your experience with the Sun Joe Cordless Push Reel Mower, as this is not the level of service or product performance that we aim to provide.
We truly value your feedback, as it helps us identify areas for improvement in both product quality and overall customer service. We understand how frustrating it must have been to experience constant stalling and issues with the drive gear, especially when handling thicker grass. Please know that your comments will be shared with our team for future product and service improvements.
Once again, we sincerely apologize for the inconvenience caused. If there is anything further we can assist you with, please feel free to contact us through our toll-free number at 1-866-225-9723, Monday through Saturday from 10:00 AM to 6:00 PM EST.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Exceptional product.
on May 6, 2026
Posted by: Sun Joe Reel Ion Max
from St. Augustine Beach, Florida
Push powered reel mowers blades slowdown, when you slow your push. This causes uneven cutting and stripes the grass, a bad look. Not this machine, the Sun Joe ion max keeps the blades spinning at high rpm’s for a really nice cut. This unit is perfect for my small Bermuda yard. The bagger is awesome too.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, May 8, 2026
Dear Valued Customer,
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that the Sun Joe Cordless Push Reel Mower has delivered an exceptional mowing experience for your Bermuda yard.
It’s great to know that you’ve noticed the consistent blade speed, even when adjusting your pace. Maintaining high RPM performance is designed to help ensure a clean, uniform cut, and we’re glad it has made a noticeable difference in preventing uneven cutting or striping issues commonly seen with traditional push reel mowers.
We’re also pleased to hear that the unit is performing well for your lawn size and that you’re satisfied with the bagging system. Your feedback highlights exactly the type of performance and convenience we aim to deliver with this product.
We truly appreciate you sharing your experience, and we’re happy the mower is meeting your expectations.
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that the Sun Joe Cordless Push Reel Mower has delivered an exceptional mowing experience for your Bermuda yard.
It’s great to know that you’ve noticed the consistent blade speed, even when adjusting your pace. Maintaining high RPM performance is designed to help ensure a clean, uniform cut, and we’re glad it has made a noticeable difference in preventing uneven cutting or striping issues commonly seen with traditional push reel mowers.
We’re also pleased to hear that the unit is performing well for your lawn size and that you’re satisfied with the bagging system. Your feedback highlights exactly the type of performance and convenience we aim to deliver with this product.
We truly appreciate you sharing your experience, and we’re happy the mower is meeting your expectations.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Good
on February 27, 2026
Posted by: Ab Mat
from Texas
This is good. If you can make a wider one with dual batteries like the snow blower, that'll be amazing.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, March 2, 2026
Dear Valued Customer,
Thank you for your positive feedback and for sharing your suggestion regarding the Sun Joe Push Reel Mower. We’re glad to hear that you’re enjoying your mower!
We appreciate your idea about a wider model with dual batteries similar to the snow blower. Feedback like yours helps us identify opportunities for product innovation and improvement, and we will be sure to share your suggestion with our product development team.
Thank you again for taking the time to provide your input. We value your support and look forward to bringing you more products that meet your needs in the future.
Thank you for your positive feedback and for sharing your suggestion regarding the Sun Joe Push Reel Mower. We’re glad to hear that you’re enjoying your mower!
We appreciate your idea about a wider model with dual batteries similar to the snow blower. Feedback like yours helps us identify opportunities for product innovation and improvement, and we will be sure to share your suggestion with our product development team.
Thank you again for taking the time to provide your input. We value your support and look forward to bringing you more products that meet your needs in the future.
Written by a customer while visiting snowjoe.com
Customer Rating
5
on February 21, 2026
Posted by: Alexef
Products works great. I dont know why everyone else has issues
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, February 23, 2026
Dear Valued Customer,
Thank you for taking the time to share your experience with the Sun Joe Reel Mower. We’re delighted to hear that the product is working well for you and meeting your expectations. At Shop Joe, we strive to deliver high-quality products that make lawn care easier and more efficient, and it’s always encouraging to hear when our customers have a positive experience.
We truly value your feedback, as it helps us continue to improve our products and services. Should you have any questions, need assistance, or want tips to get the most out of your mower, please don’t hesitate to contact our customer support team at 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
Thank you again for choosing Shop Joe. We appreciate your support and hope you continue to enjoy your mower!
Thank you for taking the time to share your experience with the Sun Joe Reel Mower. We’re delighted to hear that the product is working well for you and meeting your expectations. At Shop Joe, we strive to deliver high-quality products that make lawn care easier and more efficient, and it’s always encouraging to hear when our customers have a positive experience.
We truly value your feedback, as it helps us continue to improve our products and services. Should you have any questions, need assistance, or want tips to get the most out of your mower, please don’t hesitate to contact our customer support team at 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
Thank you again for choosing Shop Joe. We appreciate your support and hope you continue to enjoy your mower!
Written by a customer while visiting snowjoe.com