Customer reviews from intexcorp.com
Intex - 2,650 GPH 16" Krystal Clear Saltwater System and Sand Filter Pump
Average customer rating
2.5
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
5
17%of customers recommend this product.
(
1 out of
6)
Customer Reviews for Intex - 2,650 GPH 16" Krystal Clear Saltwater System and Sand Filter Pump
Customer Rating
2
2 years and it's failing?
on June 22, 2025
Posted by: Adam
from TN
Gender:Male
Got 2 years use and now the pump shuts off and resets every 10 seconds. Of course this happens a couple months after my warranty is up. What a rip off. I kept it stored in my climate controlled garage during winter. Never really over used it with free pump mode or boost mode. And still just get 2 years. Some terrible manufacturing just to rip off customers and get more money.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 17, 2025
We’re sorry to hear about the issues with your pump. We appreciate your feedback and will share it with our team as we work to improve product durability and customer experience.
Written by a customer while visiting intexcorp.com
Posted by: Jim
Verified Purchase:Yes
Great product would buy again water circulates big time in the pool
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, September 10, 2025
We’re so glad you’re enjoying our product! If you ever need assistance, you can reach us via chat at intexcorp.com or by calling 310-549-8235. Our team is always here to help!
Written by a customer while visiting intexcorp.com
Customer Rating
1
Garbage
on January 6, 2026
Posted by: edd
from Lockhart Texas
Gender:Male
It died after 3 years just before the winter. To replace the motor it's almost as expensive as buying a new combo. As usual with Intex quality is very poor.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, January 7, 2026
Thank you for your feedback. We’re very sorry you had this experience and understand how frustrating it is when a product doesn’t meet expectations. We appreciate you giving us the opportunity to hear your concerns.
Written by a customer while visiting intexcorp.com