Customer reviews from Samsung US
Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Average customer rating
4.6
(752 Reviews)
Rating breakdown 752 reviews
5 Stars
545
4 Stars
148
3 Stars
33
2 Stars
12
1 Star
14
75%of customers recommend this product.
(
70 out of
93)
Customer Reviews for Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Customer Rating
5
50"
on January 15, 2024
Posted by: 2valves
from Illinois
Received this for a Christmas gift and so far very happy. Great picture and sound quality. Lightweight and thin , which is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on January 16, 2024
Posted by: Stall
from Panama City Beach, FL
great picture, i would recommend getting a soundbar however
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Haven’t discovered all its features yet but I like
on January 20, 2024
Posted by: Porti110
I was needing to update my tv, so glad I did so many new features 😊
Written by a customer while visiting Samsung US
Customer Rating
4
I'm content.
on January 21, 2024
Posted by: STLMO
from St. Louis
Overall I'm content. The picture isn't as good as I thought it would be (or I haven't figured it out yet). The sound isn't very loud (I expect that issue with Vizio TVs). But it was so simple to install, just a following of the prompts. I could've done it without my nephew's help lol. Money well spent, I think.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, January 22, 2024
Hi STLMO,
We appreciate you sharing your experience with the CU7000 TV. Your feedback regarding image and sound quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture and audio.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
For sound adjustments, go to Settings> All Settings> Sound.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
We appreciate you sharing your experience with the CU7000 TV. Your feedback regarding image and sound quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture and audio.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
For sound adjustments, go to Settings> All Settings> Sound.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Lousy Service
on January 22, 2024
Posted by: John
from Garden Valley, ID
Product is fine; support and instructions are lousy
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice quality picture. No voice control remote!
on January 23, 2024
Posted by: Smart Newbie
from Connecticut
This is my first “smart. TV” The picture is excellent very clear. The sound is good, took a bit of finagling to pair it with my sound bar (not a Samsung) but now it’s recognized when the set comes on. Alexa still struggles with commands. There’s no Alexa app?! I recently canceled my tv service provider due to increasing prices. I was pleased to find the majority of the programs I watch had an app so I can still enjoy most of the shows…. but no TCM!! Can you work on that? The only disappointment was that the remote doesn’t have voice control I was really surprised by that. I would recommend this product.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING picture and sound!
on January 25, 2024
Posted by: IronHillMama
from Delmar, DE
We bought this to replace our 65" VIZIO which has multiple lines through the screen after just a year and a half. Let me tell you...this is by far the best tv I've ever owned! The clarity on this thing is AMAZING! I'm very happy and ready to replace all our tvs lol
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
wireless
on January 27, 2024
Posted by: Stan
my only complaint is I can't hook up my wireless headset to it. My headset has the red and white plugs on the ends and no place to plug them in.
Written by a customer while visiting Samsung US