Customer reviews from Samsung US
Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Average customer rating
4.6
(752 Reviews)
Rating breakdown 752 reviews
5 Stars
545
4 Stars
148
3 Stars
33
2 Stars
12
1 Star
14
75%of customers recommend this product.
(
70 out of
93)
Customer Reviews for Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Customer Rating
5
Samsung TV
on July 6, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been in love with my 50 inch Crystal Ultra HD4K since i bought it. It has a great picture and sound. It was easy to hang on the wall, I had no problems with the install. Only thing bad is the remote that comes with it. I wish it was alittle bigger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features but difficult to navigate
on May 21, 2023
Posted by: Educator
from Washington DC
The Class Cu7000D Crystal is awesome and brilliant
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
New but Old
on May 8, 2023
Posted by: BCLIVES
[This review was collected as part of a promotion.] A little slow on transitioning apps. Loading time is fabulous. Lightning speed. Use TV for streaming apps alot and it seems the.platform was previous generation.
Picture is amazing. The settings feature could use a different platform. Hard to navigate.
Picture is amazing. The settings feature could use a different platform. Hard to navigate.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, May 9, 2023
Hi BCLIVES,
We appreciate your feedback on the CU7000D; please know it will be shared with our internal teams.
If you are experiencing issues with slow transitioning between apps, I recommend performing a cold reboot on the TV. To do so, hold down the power button on your Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you have any questions or need any help with Settings, please do not hesitate to reach out to us. You can call us 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your feedback on the CU7000D; please know it will be shared with our internal teams.
If you are experiencing issues with slow transitioning between apps, I recommend performing a cold reboot on the TV. To do so, hold down the power button on your Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you have any questions or need any help with Settings, please do not hesitate to reach out to us. You can call us 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular Viewing Experience
on July 9, 2023
Posted by: Amazing2
[This review was collected as part of a promotion.] This T.V. is on different level in terms of quality viewing experience. Very easy to use and it's got the latest features. On time software updates. Chromecast using samsung dex is extremely helpful and I can use this as a monitor as well using my S23 Ultra. I would definitely recommend it and it's worth the cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MAN CAVE SMART TV
on May 31, 2023
Posted by: Gfuna1
[This review was collected as part of a promotion.] This tv is perfect for my man cave. It's a 2nd bedroom where I can watch movies and YouTube videos. I can select my cable tv box, online subscription services, YouTube, or my computer with ease. It is very easy to connect everything to it. I even upgraded to a Samsung sound bar and it sound good. When This tv is an impressive monitor when I am using my computer. Bright colors with a sharp looking picture.
I haven't encountered any significant downside when using this tv. The problems that I did have was easily corrected after I did my research and read the owners manual.
I haven't encountered any significant downside when using this tv. The problems that I did have was easily corrected after I did my research and read the owners manual.
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Samsung TV app
on June 2, 2023
Posted by: MrsTvwatcher
[This review was collected as part of a promotion.] I am enjoying hours of tv time watching old shows with Samsung tv plus. This TV gives me hours or entertainment. Only con is the lack of backlight on the remote.
I was impressed on the fade out when turn the tv off
I was impressed on the fade out when turn the tv off
Written by a customer while visiting Samsung US
Customer Rating
1
Great possibilities just next yet.
on April 8, 2023
Posted by: MovieTVlover
from Detroit mi
I was so disappointed in this TV. Install was easy, picture was amazing. Software has too many bugs. Auto screen controls shorted out and lost picture after a week. Screen went black could her sound, which was weird as no apps were open. Return it and went with another brand.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
5
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, April 10, 2023
Hi MovieTVlover,
Thank you for your review of the CU7000D TV. Please know that we are always here to help and may have been able to assist you with any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Advisor
Thank you for your review of the CU7000D TV. Please know that we are always here to help and may have been able to assist you with any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible TV with horrible remote
on January 6, 2024
Posted by: pks2023
It's a horrible TV with a horrible remote. The remote is useless. If you want to change the channel, you have to go through the pain of pressing buttons multiple times. The remote has a color button but not sure what its is usage and it is not explained anywhere. Turning the close caption ON and OFF is another pain area. You can set the close caption position but it won't stay. Remote is smart but useless. My ten-year-old remote has better usability than this smart remote.
Response from Samsung USBy Samsung Specialist, January 8, 2024
pks2023,
We appreciate you sharing your thoughts on the remote included with your CU7000D TV - we'll be sure to pass this along to our design teams.
Please know that while Closed Captions can be enabled through the TV's menu (Settings > All Settings > General & Privacy > Accessibility > Caption Settings), you may also have to enable them within specific app settings (Netflix, Hulu, etc.).
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
We appreciate you sharing your thoughts on the remote included with your CU7000D TV - we'll be sure to pass this along to our design teams.
Please know that while Closed Captions can be enabled through the TV's menu (Settings > All Settings > General & Privacy > Accessibility > Caption Settings), you may also have to enable them within specific app settings (Netflix, Hulu, etc.).
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US