Customer reviews from Samsung US
Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Average customer rating
4.6
(752 Reviews)
Rating breakdown 752 reviews
5 Stars
545
4 Stars
148
3 Stars
33
2 Stars
12
1 Star
14
75%of customers recommend this product.
(
70 out of
93)
Customer Reviews for Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Customer Rating
5
Quality1
on May 1, 2023
Posted by: Tigerslug
Very happy with my Samsung. Quality is top of the line.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, May 2, 2023
Hi Tigerslug,
Thank you for your review of the 65" CU700D0 TV. I'm glad you are enjoying the TV's Crystal Processor with 4K UHD Upscaling, allowing you to watch the content you love upgraded to dazzling 4K resolution, and Object Tracking Lite giving you immersive 3D surround sound.
If there's anything we can do to help you, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Thank you for your review of the 65" CU700D0 TV. I'm glad you are enjoying the TV's Crystal Processor with 4K UHD Upscaling, allowing you to watch the content you love upgraded to dazzling 4K resolution, and Object Tracking Lite giving you immersive 3D surround sound.
If there's anything we can do to help you, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The product has a great feature and other function
on May 1, 2023
Posted by: SyedTV85
[This review was collected as part of a promotion.] I like this Samsung TV because it's covers all my requirements and I can watch everything. It's so friendly user and a great product by Samsung.
It has all the applications that what we need in order to get watch and feel good.
Written by a customer while visiting Samsung US
Customer Rating
4
TV Full of options and capabilities
on May 2, 2023
Posted by: ShowOff77
[This review was collected as part of a promotion.] Primarily TV used for movies, sports, and internet searches. Great picture performance and tv selection options. I am still learning all of the features.
Able to search internet and YouTube video. Easy setup and friendly walk through instructions and guides.
Able to search internet and YouTube video. Easy setup and friendly walk through instructions and guides.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, May 3, 2023
Hi ShowOff77,
We appreciate your review of the CU7000D TV and are happy that you are enjoying all of the features available.
If there is ever anything we can do to help you, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
We appreciate your review of the CU7000D TV and are happy that you are enjoying all of the features available.
If there is ever anything we can do to help you, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Easy setup
on May 4, 2023
Posted by: Stamplicker
from Saginaw Michigan
was an easy setup. it automatically searched for tv stations. likr ehen you plug in your iphone it gors tighg to it without you trying to find it.
only probkem was standing up legs as they were wider than earlier stand we used for our visio. but we got it gixed ok.
only probkem was standing up legs as they were wider than earlier stand we used for our visio. but we got it gixed ok.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent TV
on May 4, 2023
Posted by: BigCMan
from Charlottesville, VA
Would give 5 stars but not impressed with the sound. Unless the room is very quiet, it’s difficult to hear. I’ve adjusted the sound modes and I think it’s the speaker quality and the fact they are pointed down, rather than out toward the viewer. May have to add a sound at - maybe that’s how Samsung is increasing their speaker/soundbar sales?? Otherwise, the picture is sharp and I like that I can access apps from the TV. Easy setup and lightweight.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, May 4, 2023
Hi BigCMan,
We appreciate your feedback on the CU7000D TV. Please know your feedback will be shared with our internal teams. In regards to low volume, I have a few recommendations for your to try, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings >All Settings> Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you continue to have issues, please give us a call so we can further troubleshoot the issue with you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the CU7000D TV. Please know your feedback will be shared with our internal teams. In regards to low volume, I have a few recommendations for your to try, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings >All Settings> Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you continue to have issues, please give us a call so we can further troubleshoot the issue with you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on May 7, 2023
Posted by: BigDave2747
[This review was collected as part of a promotion.] Mt tv is used from streaming and gaming by my daughter. I explored it upon set up and it looked good and was very responsive. The remote is very easy to understand as well.
It has great picture quality and accessibility.
It has great picture quality and accessibility.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, May 8, 2023
Hi BigDave2747,
Thanks for your purchase and review of the CU7000D TV. It's wonderful to hear that your daughter is enjoying the online gaming and streaming available.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Thanks for your purchase and review of the CU7000D TV. It's wonderful to hear that your daughter is enjoying the online gaming and streaming available.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Great television for a low price
on May 7, 2023
Posted by: Tvshopper22
[This review was collected as part of a promotion.] This television was great quality and value for the price. Blacks are not well covered and yellow tints from the hd in spots can be distrating. Its a great basement tv. Upgrade to OLED for family room.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, May 7, 2023
Hi Tvshopper22,
We appreciate you sharing your experience with the CU7000D TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate you sharing your experience with the CU7000D TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has a great picture
on May 8, 2023
Posted by: Crazy1611
[This review was collected as part of a promotion.] I use my TV for steaming movies. TV shows and YouTube. It also comes preloaded with free Samsung channels. Light and easy to move around the house or mount on a wall. Would definitely recommend investing in this unit.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, May 9, 2023
Hi Crazy1611,
Thank you for your purchase and for sharing your experience with the CU7000D TV. It's great to hear that you are enjoying the 4K picture quality while watching your favorite shows.
Please know we are here if you should ever need help or have any questions. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your purchase and for sharing your experience with the CU7000D TV. It's great to hear that you are enjoying the 4K picture quality while watching your favorite shows.
Please know we are here if you should ever need help or have any questions. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US