Customer reviews from Samsung US
Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Average customer rating
4.6
(752 Reviews)
Rating breakdown 752 reviews
5 Stars
545
4 Stars
148
3 Stars
33
2 Stars
12
1 Star
14
75%of customers recommend this product.
(
70 out of
93)
Customer Reviews for Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Customer Rating
3
Sound issues
on September 13, 2023
Posted by: Ffcgeneo
from Arkansas
Bought 3weeks ago and it has an issue with the speaker in it . It has static coming from it on and off not being consistent.
Has a good picture and everything else seems fine but sound is poor quality
Has a good picture and everything else seems fine but sound is poor quality
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, September 14, 2023
Hi Ffcgeneo,
We appreciate your review and feedback on the CU7000D sound quality. Please know we are here to help.
If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:
1. Arranging the cables and ensuring the TV has good ventilation will keep it quiet.
2. Check the cables. Ensure all cables are connected firmly to the proper, color-coded inputs on the TV and external devices.
3. Replace the audio connection cable.
Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then, test again to see if the issue still occurs.
4. Try connecting a different external device to the same input on the TV.
Connect a different device to the same input on the TV using the same connection cables.
For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.
If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
We appreciate your review and feedback on the CU7000D sound quality. Please know we are here to help.
If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:
1. Arranging the cables and ensuring the TV has good ventilation will keep it quiet.
2. Check the cables. Ensure all cables are connected firmly to the proper, color-coded inputs on the TV and external devices.
3. Replace the audio connection cable.
Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then, test again to see if the issue still occurs.
4. Try connecting a different external device to the same input on the TV.
Connect a different device to the same input on the TV using the same connection cables.
For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.
If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV and love Samsung TV channels
on September 14, 2023
Posted by: PAdogwalker
[This review was collected as part of a promotion.] Tv is easy to set up, just plug it in. I ditched the cable box on this TV bc it wasn’t compatible but don’t even miss it. The TV comes with lots of channels and streaming options so don’t need to spend extra on cable. This is my first Samsung TV but I’d definitely consider more Samsung TVs in the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I recommend this product with great features.
on September 14, 2023
Posted by: MWsunkist1
[This review was collected as part of a promotion.] Right now I don't see the need for internet TV with this Samsung TV because of the variety of choices it offers, for example: I get my news, choice of movies apps, entertainment and much more from this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My New Samsung Crystal UHD 50” TV!!!!
on September 14, 2023
Posted by: 1XtremeHappyCustomer
[This review was collected as part of a promotion.] This TV is a must buy! I LOVE MY NEW Samsung Crystal UHD 50” TV! I was looking for an upgrade, and I couldn’t be any happier with my purchase. The picture is so clear, and I’m completely hooked on the bonus channels that I get from Samsung. I have to say that I LOVED this TV that much I went and bought another Samsung TV for my daughters room, and she also LOVES her new it!
Thanks Samsung!
One Extremely Happy Customer!
One Extremely Happy Customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I will never get another type of TV again
on September 14, 2023
Posted by: swanso
[This review was collected as part of a promotion.] I love all format for the whole TV, so fun to play games on, never slow, super bright. Best TV Ive had. Also very loud, and surprisingly feels like it has some base to it. Planning on buying more samsung TVs for the rest of the house!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear and colorful picture
on September 14, 2023
Posted by: XanderDanger
[This review was collected as part of a promotion.] The colors pop in 4k and the blacks are deep on this Samsung television which is why I usually stick with the brand each time I replace a TV in the household. Fortunately, I haven't had to replace any very often because they last long and the only true upgrade I required was to move up the chain from 1080 to 4k because gaming consoles, UHD players, and even some streaming services all broadcast in 4k. Also, it's an easy to navigate menu and fairly quick to respond.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new tv
on September 15, 2023
Posted by: Bishopsam
[This review was collected as part of a promotion.] Wonderful picture best I have ever owned. So many adjustment to picture that it took a few try’s to see what works best in our living room. I had always been told that Samsung was a excellent tv and now I can agree.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the quality.
on September 15, 2023
Posted by: Jmat9462
[This review was collected as part of a promotion.] I love the clarity of picture, it seems like you are on set with the actors. Now, when it comes to gaming, my PS5 come in super sharp and I love the fact it recognizes my playstation when I turn it on. The other feature my wife and I love is, the streaming and apps. Your Samsung TV Plus has all my wife's favorite shows. She always ranting and raving over how good the picture is.
Value
5
Written by a customer while visiting Samsung US