Customer reviews from Samsung US
Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Average customer rating
4.6
(752 Reviews)
Rating breakdown 752 reviews
5 Stars
545
4 Stars
148
3 Stars
33
2 Stars
12
1 Star
14
75%of customers recommend this product.
(
70 out of
93)
Customer Reviews for Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Customer Rating
4
Pretty good. Hard to order subsciptions directly
on August 9, 2023
Posted by: SpoiledbySamsung
[This review was collected as part of a promotion.] My television has a problem with streaming. It hangs up so I can't watch anything for 30 sec to 5 min. This happens multiple times during the day. It is very frustrating.
The picture is awesome when I can watch it.
Its really hard for me to change settings or change language.
The picture is awesome when I can watch it.
Its really hard for me to change settings or change language.
Value
4
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, August 14, 2023
Hi SpoiledbySamsung,
We appreciate your feedback on the CU7000D TV. I'm sorry to hear that you are experiencing issues with your TV lagging or freezing. I have a few recommendations that may improve your experience.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
We appreciate your feedback on the CU7000D TV. I'm sorry to hear that you are experiencing issues with your TV lagging or freezing. I have a few recommendations that may improve your experience.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung TV. The picture is perfect.
on August 10, 2023
Posted by: Ledhead
[This review was collected as part of a promotion.] We stream movies. Hook firestick 4k up to it. I also cast from my Galaxy ZFold to the TV. We use a antenna for local channels that come in perfect. I love all the free channels Samsung offers. In my opinion the best TV on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv!
on August 10, 2023
Posted by: Jmewitch
[This review was collected as part of a promotion.] Mostly used for streaming TV and movies. Love this TV and it's crystal clear quality. I could not live without this TV I love it more than my family. They are great don't get me wrong but the TV doesn't complain
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good picture
on August 11, 2023
Posted by: TJPY
Everything is great except downloading additional streaming apps..
Seems to be very difficult
Seems to be very difficult
Written by a customer while visiting Samsung US
Customer Rating
5
This product as well as all of Samsung products
on August 12, 2023
Posted by: Barbie
[This review was collected as part of a promotion.] I love everything about Samsung Samsung are the only products I trust and that I spend my hard earned money on . Awesome quality and services thanks a lot Samsung you guys made electronics so worth purchasing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution and color
on August 12, 2023
Posted by: Pricklyprickle
[This review was collected as part of a promotion.] Great choice for a secondary screen for gaming or in the basement. The smaller size is also ok since it has a great resolution too. Works great with the PS5 and Xbox as well as a PC. The colors are very vibrant as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I’m loving my Samsung Crystal UHD TV
on August 12, 2023
Posted by: ArleneUjiiye
[This review was collected as part of a promotion.] We use our Samsung Tv to stream YouTube tv, Disney plus, and other streaming channels. My husband loves the sports channels. Once I figured out how to adjust the picture quality to our it’s awesome.
Value
5
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, August 14, 2023
Hi ArleneUjiiye,
I'm happy to hear you are enjoying your new CU7000D TV! To adjust your picture quality please follow the below instructions:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
I'm happy to hear you are enjoying your new CU7000D TV! To adjust your picture quality please follow the below instructions:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Excelleng Tv
on August 12, 2023
Posted by: zachhoss
[This review was collected as part of a promotion.] This TV is everything i couldve asked for and it came at a reasonable price. Ive had othet high end Tvs and this one really does take the cake. Its got so many picture and audio options plus I love how well it goes with my samsung phone. Would buy again
Value
4
Written by a customer while visiting Samsung US