Customer reviews from Samsung US
Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Average customer rating
4.6
(752 Reviews)
Rating breakdown 752 reviews
5 Stars
545
4 Stars
148
3 Stars
33
2 Stars
12
1 Star
14
75%of customers recommend this product.
(
70 out of
93)
Customer Reviews for Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Customer Rating
5
Better than great
on April 6, 2023
Posted by: tvbuff
from Gettysburg,P.A.
Great color and a great picture. Easy to set up. This 55 inch tv was set on an existing table that was 41 inches long.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, April 7, 2023
Hi tvbuff,
We are happy you are enjoying your new Samsung CU7000 TV with Mega Contrast HDR, allowing for a more natural appearance and a feeling of depth. We also appreciate your tip for future customers on the setup of your TV and console.
If you have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
We are happy you are enjoying your new Samsung CU7000 TV with Mega Contrast HDR, allowing for a more natural appearance and a feeling of depth. We also appreciate your tip for future customers on the setup of your TV and console.
If you have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Everything was outstanding.
on April 7, 2023
Posted by: Tony G
The tv was fast and easy to set up. Samsung you did a great job.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, April 7, 2023
Hi Tony G,
Thank you for your review of the 43" CU7000D TV. I'm glad you are enjoying the TV's Crystal Processor with 4K UHD Upscaling, allowing you to watch the content you love upgraded to dazzling 4K resolution.
If there's anything we can do to help you, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Thank you for your review of the 43" CU7000D TV. I'm glad you are enjoying the TV's Crystal Processor with 4K UHD Upscaling, allowing you to watch the content you love upgraded to dazzling 4K resolution.
If there's anything we can do to help you, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Good product. Fair price.
on April 16, 2023
Posted by: pppjr63
from Painesville, Ohio
Good product at a fair price. Would be great if there were two sets of mounting points for the “legs”, allowing you to place the tv on a narrower platform (say a 36” cabinet) as an option.
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, April 17, 2023
Hi pppjr63,
We appreciate your purchase and review of the CU7000D TV. Please know your feedback regarding the mounting points on the TV stand will be shared with our internal teams.
If you ever have any questions or need help, please do not hesitate to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your purchase and review of the CU7000D TV. Please know your feedback regarding the mounting points on the TV stand will be shared with our internal teams.
If you ever have any questions or need help, please do not hesitate to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
annoying
on April 21, 2023
Posted by: corgi dog
from tampa, fl
bought this a few weeks ago. the picture is amazing and it’s easy on the eyes. it has bugs that the manual doesn’t address. the screen keeps goig black and there’s always an error message about samsung tv+. i have to keep playing with it. and also, even though ihave narrated turned off, it will suddenly start blabbing. very annoying
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, April 24, 2023
Hi Corgi Dog,
We appreciate your feedback on the CU7000D TV. Please know we are here to help and have a few troubleshooting steps that may improve your experience.
First, if the Voice Guide is on, please make sure you have turned off the Settings below:
To turn off Voice Guide, navigate to Settings> All Settings> General & Privacy Accessibility> Voice Guide Settings> Disable.
I also recommend ensuring the Voice Assistant is also disabled. Go to Settings> All Settings> General & Privacy Voice> Voice Assistant> Disable.
Next, if you see a blank screen, even when your TV is on, it's entirely possible it could be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Press the Home button on the remote.
If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may have power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In everyday use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
2. Confirm that the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source but there is still no image, unplug and reconnect the connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After reconnecting the external device, please turn it off and back on.
3. Test the HDMI cable.
Using HDMI Troubleshooting, you can check the connection to HDMI cables and external devices (takes approximately 2 minutes). Menu> Connected Devices> Connection Guide> Video Device> HDMI Troubleshooting.
4. Test different external devices.
The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Try various setups until you identify the device or cable that is not working and troubleshoot or replace it.
If you continue to have issues after these steps, please call us so we can better assist you at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.
~ Samsung Advisor
We appreciate your feedback on the CU7000D TV. Please know we are here to help and have a few troubleshooting steps that may improve your experience.
First, if the Voice Guide is on, please make sure you have turned off the Settings below:
To turn off Voice Guide, navigate to Settings> All Settings> General & Privacy Accessibility> Voice Guide Settings> Disable.
I also recommend ensuring the Voice Assistant is also disabled. Go to Settings> All Settings> General & Privacy Voice> Voice Assistant> Disable.
Next, if you see a blank screen, even when your TV is on, it's entirely possible it could be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Press the Home button on the remote.
If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may have power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In everyday use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
2. Confirm that the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source but there is still no image, unplug and reconnect the connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After reconnecting the external device, please turn it off and back on.
3. Test the HDMI cable.
Using HDMI Troubleshooting, you can check the connection to HDMI cables and external devices (takes approximately 2 minutes). Menu> Connected Devices> Connection Guide> Video Device> HDMI Troubleshooting.
4. Test different external devices.
The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Try various setups until you identify the device or cable that is not working and troubleshoot or replace it.
If you continue to have issues after these steps, please call us so we can better assist you at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great smart TV
on April 24, 2023
Posted by: Ajcarolina
[This review was collected as part of a promotion.] Samsung is innovative in its technology and the screen is one of the best features. The colos are amazing and sharp. I really liked the black colors in contrast. The price is competitive for all brands for this size as well
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, April 25, 2023
Hi Ajcarolina,
We are happy you are enjoying your new Samsung CU7000 TV with Mega Contrast HDR, allowing for a more natural appearance and a feeling of depth. We also appreciate your tip for future customers on the setup of your TV and console.
If you have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.
Thanks for being a part of the Samsung family!
~Samsung Advisor
We are happy you are enjoying your new Samsung CU7000 TV with Mega Contrast HDR, allowing for a more natural appearance and a feeling of depth. We also appreciate your tip for future customers on the setup of your TV and console.
If you have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.
Thanks for being a part of the Samsung family!
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture
on April 24, 2023
Posted by: hjh1970
[This review was collected as part of a promotion.] The best picture on a TV that I have ever seen! Everyone who sees it says the same thing. Love the features and screen size too.
Will definitely buy more Samsung products. My Samsung refrigerator is the best also. You can't go wrong with Samsung!!
Will definitely buy more Samsung products. My Samsung refrigerator is the best also. You can't go wrong with Samsung!!
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, April 25, 2023
Hi hjh1970,
Thank you for your review of the CU7000D TV. I'm glad you are enjoying the TV's Crystal Processor with 4K UHD Upscaling, allowing you to watch the content you love upgraded to dazzling 4K resolution.
If there's anything we can do to help you, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Thank you for your review of the CU7000D TV. I'm glad you are enjoying the TV's Crystal Processor with 4K UHD Upscaling, allowing you to watch the content you love upgraded to dazzling 4K resolution.
If there's anything we can do to help you, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Design
on April 25, 2023
Posted by: JustARandomGuy
[This review was collected as part of a promotion.] Overall a great TV. Just sitting it looks great with a clean and minimal design. The screen is beautiful and massive. Great vibrant colors and sharp resolution. Love playing my PS5 and watching my favorite shows on this display.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, April 26, 2023
Hi ElReydelChangos,
It's great to hear that you are enjoying your new Samsung CU7000D TV to play your PS5 and watch your favorite shows! The 4K UHD Upscaling allows you to watch the content you love upgraded into dazzling 4K resolution.
If there's anything we can do to help you, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
It's great to hear that you are enjoying your new Samsung CU7000D TV to play your PS5 and watch your favorite shows! The 4K UHD Upscaling allows you to watch the content you love upgraded into dazzling 4K resolution.
If there's anything we can do to help you, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Tv
on April 25, 2023
Posted by: Savageones
[This review was collected as part of a promotion.] This TV is very easy to navigate, quick to connect and has great picture quality. My child loves to play his game on there so it streams all of that well enought to hold his attention. Overall it is a great TV!
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, April 26, 2023
Hi Savageones,
Thank you for your review of the CU7000D; we are delighted to hear that you and your family are enjoying all the features it has to offer, including Samsung Gaming Hub.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Thank you for your review of the CU7000D; we are delighted to hear that you and your family are enjoying all the features it has to offer, including Samsung Gaming Hub.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US