Customer reviews from Samsung US
Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Average customer rating
4.6
(752 Reviews)
Rating breakdown 752 reviews
5 Stars
545
4 Stars
148
3 Stars
33
2 Stars
12
1 Star
14
75%of customers recommend this product.
(
70 out of
93)
Customer Reviews for Samsung - Galaxy Book4 15.6" FHD Business Laptop,Intel Core 7 150U,16GB RAM,1TB,Backlit Keyboard,Win 11 Pro - Silver
Customer Rating
5
Great TV - Extremely Happy!
on June 3, 2023
Posted by: jrojas84
[This review was collected as part of a promotion.] Excellent picture quality and very easy to set-up. The price point was more than reasonable for all the tech and features included. This TV is as sharp as my eyes need and it has a processor that gets Pluto, Hulu, you Tube TV, Tubi, Fox Nation, HBO Max, and a whole hose of others. Easy set up, good remote and lightweight.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on June 3, 2023
Posted by: Duane
from Virginia Beach, VA
Bought this tv recently and sincerely happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Paramount app doesn’t work.
on June 3, 2023
Posted by: Jason
I have to keep resetting the TV because the Paramount app keeps failing
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, June 6, 2023
Hi Jason,
To help resolve the issue with the Paramount Plus App, I recommend running a cold reboot on your TV. There are two ways to do this:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
Next, I recommend ensuring the Paramount Plus app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the Paramount Plus app and select "Update," if available. If the issue persists or if there is no Update available, we will try deleting and reinstalling the Paramount Plus app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.
Then we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “Paramount Plus” and then select “Reinstall.”
Also, please ensure you are running the latest Firmware update. Go to Settings> Support> Software Update.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
To help resolve the issue with the Paramount Plus App, I recommend running a cold reboot on your TV. There are two ways to do this:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
Next, I recommend ensuring the Paramount Plus app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the Paramount Plus app and select "Update," if available. If the issue persists or if there is no Update available, we will try deleting and reinstalling the Paramount Plus app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.
Then we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “Paramount Plus” and then select “Reinstall.”
Also, please ensure you are running the latest Firmware update. Go to Settings> Support> Software Update.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade for a TV
on June 4, 2023
Posted by: ManCaveTV
[This review was collected as part of a promotion.] I use the TV for streaming movies, gaming, and watching the preset channels (which was a nice incentive). I bought the TV in March of 2023 and use it every day. The picture clarity is nice, the controls are user friendly, setup was easy, and I enjoy the TV.
For the price I spent, I wish I bought more (1 for each room).
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic!
on June 5, 2023
Posted by: Timperr
We first purchased an LG model (wife wanted it) we were unable to connect to our Samsung Sound bar. Returned that TV and got this Samsung, what a difference! Easy to connect and navigate, user friendly! The picture blows away the LG`s! Just a much, much better TV! And the price was unbelievable!
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture, Great Interface, Easy to set up.
on June 5, 2023
Posted by: Charlottesville555
[This review was collected as part of a promotion.] We bought this for our basement game room to stream sports, movies and play games. We just built a house and bought 5 new TVs - but THIS TV is the easiest to set up. 10 minutes to unbox it, setup, power and set up your favorite apps. Easy-peasy. Picture is beautiful, no glare, remote is easy. I love it.
Written by a customer while visiting Samsung US
Customer Rating
3
Sound
on June 10, 2023
Posted by: PACAJA
I was disappointed because the sound is very bad , the picture is good though
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, June 12, 2023
Hi PACAJA,
Thank you for sharing your thoughts regarding the xxxCU7000D TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your thoughts regarding the xxxCU7000D TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
great picture.
on June 10, 2023
Posted by: ponytail
only have it a couple of weeks but very pleased with the reception and clarity so far. purchased the samsung sound bar a week later and the combination is fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US