Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-S801D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - White
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
303
4 Stars
61
3 Stars
11
2 Stars
3
1 Star
9
91%of customers recommend this product.
(
72 out of
79)
Customer Reviews for Samsung - Refurbished Excellent - HW-S801D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - White
Customer Rating
4
Nice soundbar with my tv
on November 16, 2025
Posted by: Faithelye
[This review was collected as part of a promotion.] I love this sounbar. Its easy to set up and work great with my samsung TV. I love the size, its small and fit well under my TV. The sound effects is so clear,put you right at the scene. I also love the adaptive sound it automatically adjust to whatever im watching. It pairs perfect with my TV. This small bar performed way better than the size. You can not go wrong. Im 69yr female and I found it easy to set up. It surpassed my expectations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 18, 2025
Posted by: Xjoaocrx
[This review was collected as part of a promotion.] Great product. Best I've ever used. Samsung always keep the most of quality!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best speaker
on November 20, 2025
Posted by: Nathan
[This review was collected as part of a promotion.] The speaker sounds great, love the different sound settings, and the the speaker and base make you feel like you are in a theater!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
what I've been searching for
on November 29, 2025
Posted by: Love4Sound
[This review was collected as part of a promotion.] To paint a bigger picture, I'm a college student. with this title, brings much stress to my everyday life. I find that life is such a precious thing that we all have, and so I always find ways to relieve such stress, so I can not only achieve all my life goals but also have a long lasting one. One of my favorite things to relieve stress is going to the movie theater. but with tickets becoming more expensive. it can't always be a regular thing, and it's a disappointment considering that my favorite part of a movie theater is the surround sound and it's realistic feeling when viewing a movie. My job offers discounts towards Samsung products and I was recommended to further explore my love for sound through a surround sound system, and it so happens that Samsung has the best options for just that. saving up for my Samsung surround sound has to be one of the best decisions I've ever made, not only do I get an amazing listening experience but also feeling like I'm at the movie theater. I deeply appreciate the effort and technology that has been put into these products, and I deeply appreciate the little moments I get to reduce my stress as I navigate this thing called life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Possibly best bang for buck
on December 3, 2025
Posted by: MusicLover
[This review was collected as part of a promotion.] I bought this soundbar on sale and it has yet to disappoint. Nice feature I feel is taken for granted is the ability to connect it to wifi, able to turn it on/off from almost anywhere, also allows separate media from my phone as it's not connected through Bluetooth.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Did not work with my TV
on December 5, 2025
Posted by: AverageGuy1
[This review was collected as part of a promotion.] I wasted my whole weekend troubleshooting this soundbar because it did not produce sound when connected to my TV. I used a variety of different Micro HDMI cables, different TV settings, different TVs, and nothing worked. The arc connection was terrible. I was severely disappointed because the sound was so terrific, the bluetooth was working fine. I wanted to buy the surround speakers that were compatible too but no. Nothing was working. I ended up returning it and got something else.
Value
1
Response from Samsung USBy Samsung Solutions, December 8, 2025
Hello AverageGuy1,
We appreciate you taking a few moments to review the HW-S800D Soundbar. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~ Samsung Solutions
We appreciate you taking a few moments to review the HW-S800D Soundbar. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Love it's crisp sound
on December 20, 2025
Posted by: MissMarie
[This review was collected as part of a promotion.] Awesome sound I can jam it loud and the sound is crisp every note.love my sound bar
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on March 17, 2026
Posted by: GALACTUS_GAM3R
from Parma Ohio
[This review was collected as part of a promotion.] Works perfectly and sounds perfect for movies in tv shows
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US