Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-S801D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - White
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
303
4 Stars
61
3 Stars
11
2 Stars
3
1 Star
9
91%of customers recommend this product.
(
72 out of
79)
Customer Reviews for Samsung - Refurbished Excellent - HW-S801D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - White
Customer Rating
5
The bass bangs!
on December 20, 2024
Posted by: Thatguyeatingrice
[This review was collected as part of a promotion.] I love the sound quality that this soundbar has it it's such deep base. It's so easy to use as soon as I hit the on button on my t. V it's already up and running and playing the sound from whatever i'm watching. If i'm not careful I can wake the neighbors up with this thing. So we keep it under twenty volume after ten p m haha!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bedroom vs Living Room Experience
on December 27, 2024
Posted by: RadicalChallenge
[This review was collected as part of a promotion.] Its not a living room type of system if thats what one is looking for. Meaning if you're an audiophile looking for full enriched sounds this will do well in a bedroom environment (smaller space).
For a bigger room no, I would advise against.
What it does provide is a quick access for a temporary fix. Like I stated earlier the living room experience.
Its worth the price at least when I got it on black friday.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular Sound
on December 27, 2024
Posted by: OutbackDelRay
[This review was collected as part of a promotion.] After setting up the wireless Ultra-Slim 3.1.2ch Soundbar my listening experience was greatly improved. My older sound bar had so many wires and was quite larger than this unit. The visual look in our room is cleaner and uncluttered. The fact that we now use only one remote for TV/Ultra-Slim 3.1.2ch Soundbar is great.
Sound is great!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful balance of sight and sound
on January 3, 2025
Posted by: HappyInFL
[This review was collected as part of a promotion.] Perfectly pairs with the Frame TV.
This combination is a practically invisible sound source that brightens the frame tv image with sound that fills the room
I found that the mounting was more of a challenge than the frame tv mounting.
A template would be much appreciated to aid with level and spacing below the tv.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Slim yet powerful
on February 5, 2025
Posted by: Denis91
from Grand Blanc, Mi
This is a such nice addition to my Samsung Tv. It has a a slim and nice profile and delivers an impressive audio quality!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Design
on February 5, 2025
Posted by: BJLB
from Biloxi ms
The ultra thin design was my deciding factor as well as the easy installation.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on February 6, 2025
Posted by: Jel1011
It good but hard to keep in sink with the tv other than that it's good
Response from Samsung USBy Samsung Solutions, February 10, 2025
Hello Jel1011,
We appreciate you taking a few moments to review the Samsung HW-S800D Soundbar.
If the video on the TV and audio from the soundbar are not synchronized, press the SOUND CONTROL button on the soundbar remote, until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Additionally, please make sure your soundbar is using the latest firmware version. You can update the firmware version of your soundbar by using the SmartThings App or a USB device. If available, you may also want to update the firmware Version of your TV which may feature audio delay improvements.
If you continue to experience audio delay, and are connected wirelessly, please use the included HDMI cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the audio delay entirely and improves the user experience.
Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
We appreciate you taking a few moments to review the Samsung HW-S800D Soundbar.
If the video on the TV and audio from the soundbar are not synchronized, press the SOUND CONTROL button on the soundbar remote, until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Additionally, please make sure your soundbar is using the latest firmware version. You can update the firmware version of your soundbar by using the SmartThings App or a USB device. If available, you may also want to update the firmware Version of your TV which may feature audio delay improvements.
If you continue to experience audio delay, and are connected wirelessly, please use the included HDMI cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the audio delay entirely and improves the user experience.
Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on February 13, 2025
Posted by: Momof5
I have had mine for a few weeks now and love the system.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US