Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-S801D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - White
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
303
4 Stars
61
3 Stars
11
2 Stars
3
1 Star
9
91%of customers recommend this product.
(
72 out of
79)
Customer Reviews for Samsung - Refurbished Excellent - HW-S801D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - White
Customer Rating
5
Best sound bar design
on November 30, 2024
Posted by: KingJogn
[This review was collected as part of a promotion.] I paired this up with my Samsung The Frame TV (2022) via wifi and Smartthings. It is very thin and discreet in size that it doesn't give away my 65" "Painting" as a TV. The installation is flawless. I use the TV+Soundbar settings (Q-Symphony) and Adaptive sound. It was a total game changer. I experimented with Twisters, Top Gun Maverick movies to test the Dolby Atmos. Its was GOOD. The small subwoofer shows its weakness in a big room. But what can you expect from a 9" woofer. Overall, I am happy with the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has great features and sound
on November 30, 2024
Posted by: Newmn12
[This review was collected as part of a promotion.] Listen to all our home movies with great sound. Steaming all our favorite movies with great sound. Love it!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great soundbar poor performaing subwoofer/surround
on December 2, 2024
Posted by: MDF24
I wanted a soundbar that matched my TV and decided to pair this due to the Q-Symphony. The sound bar itself is great. The Subwoofer and surrounds are well below the previous brand that I had. There is little to now response from the subwoofer and the surrounds are barely noticeable. I am not happy with this purchase at all.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Solutions, December 3, 2024
Hello MDF24,
I’m sorry to hear that you’re dissatisfied with the performance of your HW-S800D Soundbar.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
I’m sorry to hear that you’re dissatisfied with the performance of your HW-S800D Soundbar.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound bar
on December 7, 2024
Posted by: SamsungGeek
[This review was collected as part of a promotion.] The quality of the sound is great but the subwoofer is subpar.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 9, 2024
Posted by: Bas100
[This review was collected as part of a promotion.] It has a clear sound and good for partying and gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enhances Audio experience
on December 11, 2024
Posted by: Ronald
from Riverside, CA
I never really thought a good sound system was important until I got this. Bass is powerful, voices are clear and even my family members who are older and hard of hearing can clearly hear what is being said. It functions seamlessly with the TV I have from Samsung and set up was very simple and easy.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best hands down
on December 15, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Never purchase anything else I strictly only use Samsung products and this sub and sound bar is the best out there nothing on the market today that can even attempt to com close to the sound an depth it has
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and Beautiful
on December 19, 2024
Posted by: Kira123
[This review was collected as part of a promotion.] Perfectly sets with the decor and doesn’t compromise on sound quality.
Value
5
Written by a customer while visiting Samsung US