Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-S801D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - White
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
303
4 Stars
61
3 Stars
11
2 Stars
3
1 Star
9
91%of customers recommend this product.
(
72 out of
79)
Customer Reviews for Samsung - Refurbished Excellent - HW-S801D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - White
Customer Rating
1
The worst would not recommend
on August 19, 2025
Posted by: Shop4AnotherBrand
[This review was collected as part of a promotion.] Worked for about a year and then stopped working, can’t get it to connect, worthless and waste of money!! I was told it was out of warranty and nothing Samsung would do about it. Very frustrating to say the least.
Value
1
Response from Samsung USBy Samsung Solutions, August 19, 2025
Hi Shop4AnotherBrand,
We appreciate your feedback regarding the issues you are experiencing with your HW-S800D Soundbar.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a service ticket
~ Samsung Solutions
We appreciate your feedback regarding the issues you are experiencing with your HW-S800D Soundbar.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a service ticket
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable sound in a slim soundbar
on October 23, 2025
Posted by: LibraMan
[This review was collected as part of a promotion.] I recently purchased the Samsung HW-S800D Dolby Atmos Soundbar and Subwoofer, and I couldn’t be more happier. It is ultra-slim and elegant and it delivers exceptional, room-filling, clear sound that transforms my TV viewing experience to a much higher level. This the slimmest Dolby Atmos soundbar available and I am very pleased with the size and quality.
The Dolby Atmos performance is outstanding — I can actually hear sound moving around and above me, creating a cinematic, 3D audio effect that feels immersive and lifelike.
The wireless subwoofer produces deep, rich bass without being overpowering, perfectly balancing the crisp highs and detailed mids from the soundbar. Due to its small size, it can be placed in a place to have a minimalist look of your room. Together, they deliver a beautifully layered audio experience.
Setup was quick and easy, and the soundbar integrated seamlessly with my Samsung TV through Q-Symphony, making both the TV and soundbar speakers work in together for an even more clearer audio.
Most of all, I love the minimalist design, is stunning, sleek, modern, and space-saving. It blends perfectly with my decor and looks premium. I give it five stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great gift
on November 10, 2025
Posted by: Freefree
[This review was collected as part of a promotion.] This Item is a awesome gift. Does not take up too much room and easy to install. My mother is very happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the way it sounds and it's also very conven
on November 13, 2025
Posted by: Pickleman
[This review was collected as part of a promotion.] I have nothing but good things to say about it I recommend this product to everybody and I'm so happy I got it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pure sound
on November 21, 2025
Posted by: SIFgh14
[This review was collected as part of a promotion.] The sound is so pure and vibrant, love the experience it provides
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on December 5, 2025
Posted by: STumma
[This review was collected as part of a promotion.] I like the sound quality of Ultra-Slim 3.1.2ch Soundbar and it fits in less space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slim fits better in less space
on December 6, 2025
Posted by: Popeye24
[This review was collected as part of a promotion.] I love the sound it comes out of the speaker loud and Clear sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Milkshakes
on December 13, 2025
Posted by: Sooogwd
[This review was collected as part of a promotion.] Worth it , every day is worth this one definitely get it
Value
5
Written by a customer while visiting Samsung US