Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-S801D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - White
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
303
4 Stars
61
3 Stars
11
2 Stars
3
1 Star
9
91%of customers recommend this product.
(
72 out of
79)
Customer Reviews for Samsung - Refurbished Excellent - HW-S801D 3.1.2 Channel Q-Series Ultra Slim Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - White
Customer Rating
5
It is absolutely the greatest
on November 6, 2025
Posted by: MicahS
[This review was collected as part of a promotion.] never experienced clearer sound or hifi listening to this level in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very sleek and and powerful..
on November 8, 2025
Posted by: sscanickk
[This review was collected as part of a promotion.] This sound bar is amazingly loud and crisp for its slim size and the sub rolls out nice definition and depth to the shows or music.. Plan to get another one for my basement when I get the TV setup..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect sound system for me
on December 21, 2025
Posted by: Golfer
[This review was collected as part of a promotion.] Great sound. Easy installation. Sound performs well on all my streaming services.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds
on March 23, 2026
Posted by: PowerSpark
from Hurley, NY
[This review was collected as part of a promotion.] I really like how clean the sounds are! It's really nice to hear things clearly.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's All Right
on May 18, 2026
Posted by: Madr
from Cypress, CA
[This review was collected as part of a promotion.] I don't really like soundbars. It's all right. I suppose the technology works fine. Not super glitches like some other models.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Solutions, May 20, 2026
Hello Madr,
Thank you for taking a moment to review the Samsung HW-S800D Soundbar.
We appreciate you sharing your feedback regarding the performance.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
Also, you can add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for taking a moment to review the Samsung HW-S800D Soundbar.
We appreciate you sharing your feedback regarding the performance.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
Also, you can add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is great
on March 26, 2024
Posted by: Dom1arg
[This review was collected as part of a promotion.] Nice bass with good treble and top end. Dobly Atmos is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for the family.
on March 30, 2024
Posted by: Experiencesamsung
[This review was collected as part of a promotion.] Used this for a few months and still working good. Both have been very much a blessing for movie nights, and even listening to music. Handgrip is also had a great plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First Time Quality Soundbar User, Won't Go Back!
on April 16, 2024
Posted by: FuZZyBuNNies1
from Orion
[This review was collected as part of a promotion.] This was my first time using a higher end soundbar and it fits our new entertainment setup perfectly with great audio quality that fills the space.
From the initial unboxing the setup was straight forward and intuitive. I was able to quickly place and run cabling for the soundbar. From unboxing to audio test was about 10 minutes. Connecting to a Samsung tv the soundbar was immediately detected which streamlined the process. I even swapped to Bluetooth and back as a test.
Our plan was to set the bar on our entertainment center with the tv mounted above. The low profile really makes the aesthetic work, and the included cabling made for a no hassle run that looks clean.
The sound is awesome, it's been used for general viewing, movies, gaming, and music. Our house is an open living to kitchen/dining concept and the audio at 50-70% is more than enough for the approximately 500 sq ft. I've played with the setting profiles on the bar along with the Q-symphony, Spacefit, game mode, and adaptive sound and each really bring the sound profiles forward for what they are intended. Adaptive is great at night when others are sleeping, the q-symphony adds a whole different dynamic to the experience, and Spacefit helped overall with the shape of the space we were using it in.
I highly recommend this bar for anyone looking to take the plunge into the soundbar world as I now have no intentions of ever going back!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
