Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Average customer rating
4.3
(952 Reviews)
Rating breakdown 952 reviews
5 Stars
656
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
683 out of
769)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Customer Rating
5
Pleasant Surprise!
on May 11, 2022
Posted by: ldjsolis
from Ocala, fl
Gender:Male
I bought this trimmer about a month ago and up to now, it's been great. I did not expect the power to use with a saw attachment but it cut small trees with ease. I only wish I could find the correct bike handle for this model.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Bump feed dual string for trimmer
on May 6, 2022
Posted by: Regi
from Heyburn, ID
Gender:Female
I bought 3 of the bump dual feed trimmer lines. I was unable to find them any where else. Am really glad Greenworks carries them
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
80v Trimmer - ran longer than me, but no trigger lock
on May 2, 2022
Posted by: ducky jones99
from pacific nw
I had a 4 AH battery from our lawn mower charged and ready to go, so put the trimmer together and put it to work. I was a little dismayed that after 1 hour on 14" setting and lower speed the trimmer was still going strong, and I was getting tired. I increased the speed to setting '2', hoping to run the battery down. At 1.5 hours the trimmer was still going, and I had to put it away.
My biggest complaint is I could not find a trigger lock setting. I definitely would like to have been able to relax the trigger grip - that is the primary reason I had to give up.
My biggest complaint is I could not find a trigger lock setting. I definitely would like to have been able to relax the trigger grip - that is the primary reason I had to give up.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing Replacement!
on May 1, 2022
Posted by: Abehfar
from Central Florida
Gender:Male
My previous spool cover lasted an extensive amount of time and through a lot of damage. Was very worried about replacing but the new one was a perfect fit and felt even stronger than the last!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Terry Duke
from Eads, TN
Gender:Male
Verified Purchase:Yes
Hard to believe that a battery powered string trimmer and leaf blower could be so powerful but the Greenworks tag team is it !!!!! Love them and looking forward to some of the other products such as the hedge trimmer and cultivator to make my yard work more simple.......
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mrc1
from Nashville Tennessee
Gender:Male
Verified Purchase:Yes
The bump cap and the spoole cover are both plastic and not as durable as a metal bump cap so be gentle with your trimmer. A few scrapes against the driveway and sidewalk and the entire assembly tends to grind down and fall apart very quickly.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 25, 2022
Hello Mrc1,
Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the spool and cap. These parts are wearable item and are not covered under the warranty. However, if an item is shipped damaged, we would certainly replace it under the warranty. If you feel this issue is beyond normal wear and tear, please reach out to customer care at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution!
Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the spool and cap. These parts are wearable item and are not covered under the warranty. However, if an item is shipped damaged, we would certainly replace it under the warranty. If you feel this issue is beyond normal wear and tear, please reach out to customer care at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Need something other than suburban lawn equipment.
on April 23, 2022
Posted by: rivergait
from rural Far Northern California
Gender:Female
Verified Purchase:Yes
So far, so good. Unlike most gardeners, I am working a 20-acre small ranch. My weed-eating duties are around a zillion trees, veggie boxes, under livestock fences, etc., beyond the lawn mower requirement of suburban homes. It is working!!! And, I got a blower to finish up. Just wish my blower had a vacuum feature to handle loads of thick, heavy oak leaves.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good power, poor design.
on April 21, 2022
Posted by: tim823
from Maitland, Fl
Gender:Male
In order to operate this tool, you need to hold two buttons at the same time(as is the same with all trimmers of different brands), but one of the bottons is sort of aiming sideways, and the other is uncomfortably offset. I have long fingers and big hands and its still uncomfortable for me to hold both buttons down at the same time. If not for this design oddity, I would give it 5 stars. I wish the buttons would be aligned better!
Response from greenworkstools.comBy Greenworks, Customer Care, April 21, 2022
Hello tim823,
Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros & cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. Thanks again!
Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros & cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. Thanks again!
Written by a customer while visiting greenworkstools.com