Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Average customer rating
4.3
(952 Reviews)
Rating breakdown 952 reviews
5 Stars
656
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
683 out of
769)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Posted by: Michael B in Prescott
from Prescott, Az
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My replacement trimmer head assembly arrived and it was a perfect fit. I was able to pop it in place and start trimming weeds within a matter of minutes. Awesome!
Pros: Easy to Use, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JohnMC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good price, works great. It's nice to swap batteries with my other tools
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Terrible design
on September 5, 2024
Posted by: Bad design
from Bastrop, TX
Gender:Male
[This review was collected as part of a promotion.] This machine would be great with a better design. The issue it has is with the string element, it’s designed to stop whenever the string hit a solid surface so it constantly stops while weeding near pavement or a wall. Then you have to take of the feeder and reattach, this alone is enough to drive someone crazy as you have to keep the string wrapped around the wheel while at the same time feeding it into opposite holes in either side of the head. And if you don’t line it up just right it dosent work.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 9, 2024
Hello Bad design.
Thank you for reaching out to us. We are sorry to hear issue you are experiencing. The unit is not designed to stop when it near a pavement or wall. We would like to make some suggestions to improve your experience with the tool. Trimmer line usually breaks because of line crowding. This occurs when the trimmer head is held too close to hard objects that can break the line such as brick, cement, rocks, or fencing. Keeping the line at full extension, and not crowding it, reduces line breakage problems. We suggest cutting with the bare tip of the line because this is the section which moves at the highest speed. Do not let it hit into grass. Ease the line into vegetation, bit by bit from the edge. Line can also get wrapped around thick vegetation and become tangled, breaking the line. Listen to the sound of the machine and when the line slows down; back off out of the grass. We hope these suggestions help. If you still have questions or an unresolved issue after going through this troubleshooting guide, or just want to speak to a Greenworks product expert, please start a Live Chat on Greenworks Tools website or contact us by phone at 1-888-909-6757. We are here to help.
Thank you for reaching out to us. We are sorry to hear issue you are experiencing. The unit is not designed to stop when it near a pavement or wall. We would like to make some suggestions to improve your experience with the tool. Trimmer line usually breaks because of line crowding. This occurs when the trimmer head is held too close to hard objects that can break the line such as brick, cement, rocks, or fencing. Keeping the line at full extension, and not crowding it, reduces line breakage problems. We suggest cutting with the bare tip of the line because this is the section which moves at the highest speed. Do not let it hit into grass. Ease the line into vegetation, bit by bit from the edge. Line can also get wrapped around thick vegetation and become tangled, breaking the line. Listen to the sound of the machine and when the line slows down; back off out of the grass. We hope these suggestions help. If you still have questions or an unresolved issue after going through this troubleshooting guide, or just want to speak to a Greenworks product expert, please start a Live Chat on Greenworks Tools website or contact us by phone at 1-888-909-6757. We are here to help.
Written by a customer while visiting greenworkstools.com
Posted by: Mike in texas
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Has the same power as a small gas trimmer, but without gas mixing and starting hassles. The 4.0 amp hour battery last way longer then me.
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ordered 2 from another source and they did not fit properly, live and learn! In my experience with replacing or repairing yard tools, best to purchase the right part from the company that made the tool. Finally able to weedeat my jungle!!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
It wasn’t until my 18v 9.0 Ah Milwaukee battery….
on September 4, 2024
Posted by: Just a guy14
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced Milwaukee 18v 9.0 amp hour brushless and not looking back.
The 80v cuts through the tall thick weeds in the back yard like butter. With my Milwaukee I thought the weeds would pull the head around. Sounds fun. Not in practice tho. The Greenworks 80v charges through and makes the Milwaukee look like a child’s toy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Joe fourhman
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great! Long lasting battery. Im able to get my whole property cut and edged.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
trimmer 80v
on September 2, 2024
Posted by: housetimmer
from Paramus
[This review was collected as part of a promotion.] great device multi purpose, loose the no smell of gas, clean air it provides.
wished the spook came with a self cutting edge, and a adjustable liner
wished the spook came with a self cutting edge, and a adjustable liner
Response from greenworkstools.comBy Greenworks, September 3, 2024
Hello housetimmer.
Thank you for your feedback! We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our products. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on www.greenworkstools.com or call 1-888-909-6757. Thanks again for your support!
Thank you for your feedback! We appreciate hearing from consumers like you and will take your comments into consideration as we work to improve our products. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on www.greenworkstools.com or call 1-888-909-6757. Thanks again for your support!
Written by a customer while visiting greenworkstools.com