Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Average customer rating
4.3
(952 Reviews)
Rating breakdown 952 reviews
5 Stars
656
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
683 out of
769)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Posted by: Anonymous
from Lake City, Michigan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] works Great. I don't know why I waited so long to purchase.
Pros: Easy to Use, Quiet, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CommanderD
from Clarksburg, MD
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very easy to switch with existing equipment and adds life to trimmer
Pros: Convenient, Easy to Use, Durable
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Non inclusive of women/small people-heavy/awkward
on September 9, 2024
Posted by: Janet25
Gender:Female
Sooooo heavy & it’s taller than I am. Not easy to use. If you are a 5’4” woman, don’t but this. Arg! You have to restring it by hand every time it runs out. My hands are too small to even reach both sides of the buttons.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 10, 2024
Hello Janet25.
Thank you for sharing your post and picture. We understand you did not like the weight and bulk of the unit. We do offer smaller tools in our 40v and 24v line that may be more suitable for your needs. Whatever your tool needs are we would be happy to direct you to a line that better suits your needs. For any further inquiries or assistance, please do not hesitate to contact us through chat direct on www.greenworkstools.com or by phone at 1-888-909-6757. We're happy to help.
Thank you for sharing your post and picture. We understand you did not like the weight and bulk of the unit. We do offer smaller tools in our 40v and 24v line that may be more suitable for your needs. Whatever your tool needs are we would be happy to direct you to a line that better suits your needs. For any further inquiries or assistance, please do not hesitate to contact us through chat direct on www.greenworkstools.com or by phone at 1-888-909-6757. We're happy to help.
Written by a customer while visiting greenworkstools.com
Posted by: Kyle2278
Verified Purchase:Yes
Its a tight fit. Had to slam it on and its a pain to take back off to respool line. Not sure it was made for my model even though description says it was.
Response from greenworkstools.comBy Greenworks, September 10, 2024
Hello Kyle2278.
Thank you for reviewing the spool cover. You may also check the compatibility list on the product page for your Greenworks unit.
You can also check out Greenworks' YouTube page for videos on how to maintain and operate your trimmer. Should you have any questions or warranty needs our Greenworks Product Experts are here to help! We can be reached via Live Chat on www.greenworkstools.com. By phone at 1-888-909-6757 or customers could also refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for reviewing the spool cover. You may also check the compatibility list on the product page for your Greenworks unit.
You can also check out Greenworks' YouTube page for videos on how to maintain and operate your trimmer. Should you have any questions or warranty needs our Greenworks Product Experts are here to help! We can be reached via Live Chat on www.greenworkstools.com. By phone at 1-888-909-6757 or customers could also refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Posted by: B Barker
Gender:Male
Verified Purchase:Yes
Battery was STUCK in trimmer after first use. Horrible design. I have 3 other greenworks tools including a different trimmer and this is simply an expensive FAIL.
Pros: Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 9, 2024
Hello B Barker.
We are sorry to hear of your experience with the battery. To remove the battery from the trimmer, you will locate the release button near the battery compartment and press and hold the button down. This will eject the battery from the lock position, and you can remove it from the unit.
Here's a video to a different model but the battery removal feature is the same (https://youtu.be/KGjb1FJr0pE?t=221).
Should you have any other questions, please do not hesitate to contact us directly through Live chat on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent.
We are sorry to hear of your experience with the battery. To remove the battery from the trimmer, you will locate the release button near the battery compartment and press and hold the button down. This will eject the battery from the lock position, and you can remove it from the unit.
Here's a video to a different model but the battery removal feature is the same (https://youtu.be/KGjb1FJr0pE?t=221).
Should you have any other questions, please do not hesitate to contact us directly through Live chat on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent.
Written by a customer while visiting greenworkstools.com
Posted by: GreenPete
from Loda, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] String Trimmer is powerful and easy to use. The battery lasts way longer than expected.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Charlie M A
from Somerset, New Jersey
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is very easy to use very strong and cuts a very nice path. The price was fantastic cause it was renewed.
Pros: Cost-Saver, Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very impressive with power and balance of handle.Get a long run time on ine charge.Had a 60volt which was good but 82 volt is a beast.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com