Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Average customer rating
4.3
(952 Reviews)
Rating breakdown 952 reviews
5 Stars
656
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
683 out of
769)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Customer Rating
1
trimmer head doesnt feed, like all others
on May 2, 2025
Posted by: warn
Trimmer head doesnt feed, seems like most have this problem, no service, no parts, stay away!
Response from greenworkstools.comBy Greenworks, May 2, 2025
Hello warn.
We are sorry to hear about the experiencing you are having. A non-feeding trimmer head can be due to several reasons, including a clogged head, incorrect line size, a broken or worn spring, or a damaged spool. It is also possible the line is tangled or fused together.
If you are facing any difficulties, we encourage you to review the String Trimmer General Maintenance - Replacing the Trimmer Line (T-Style Trimmer Head) video. It may offer a solution to your problem. You can access it here (https://www.youtube.com/watch?si=4Q7SCNj_gODi9iWS&v=2eiGIXXzx2w&feature=youtu.be).
A list of replacement parts can be found in the user manual. Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here.
https://www.greenworkstools.com/collections/accessories
If the product you are looking for is unavailable, simply select the "Notify Me" option to receive an alert once the unit is back in stock. If the "Notify Me" button is not available, please check back with us periodically. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
We are sorry to hear about the experiencing you are having. A non-feeding trimmer head can be due to several reasons, including a clogged head, incorrect line size, a broken or worn spring, or a damaged spool. It is also possible the line is tangled or fused together.
If you are facing any difficulties, we encourage you to review the String Trimmer General Maintenance - Replacing the Trimmer Line (T-Style Trimmer Head) video. It may offer a solution to your problem. You can access it here (https://www.youtube.com/watch?si=4Q7SCNj_gODi9iWS&v=2eiGIXXzx2w&feature=youtu.be).
A list of replacement parts can be found in the user manual. Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here.
https://www.greenworkstools.com/collections/accessories
If the product you are looking for is unavailable, simply select the "Notify Me" option to receive an alert once the unit is back in stock. If the "Notify Me" button is not available, please check back with us periodically. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Powerful
on April 29, 2025
Posted by: J coordinate
from Marietta, GA
Gender:Male
[This review was collected as part of a promotion.] Bought this trimmer. Very powerful. Only drawback the charger fan keeps running unlike my other charger it turns off when fully charged and the deflector may be a little small. The debris flies all over the place.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great trimmer
on April 28, 2025
Posted by: DMFT2000
from Racine, WI
Gender:Male
[This review was collected as part of a promotion.] Easy to put together and use. Batteries charge super fast. Shoulder strap was bonus for comfort.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Greatest Trimmer
on April 27, 2025
Posted by: Nursekjf
from San Diego
Gender:Male
[This review was collected as part of a promotion.] Long battery life. Very effective at cutting down weeds
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great
on April 27, 2025
Posted by: Rrod
from Northern California
Gender:Male
[This review was collected as part of a promotion.] We bought this today for our overgrown yard. It was great and tackled the weeds in no time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great first impression
on April 27, 2025
Posted by: Bradlawnnut
from Cincinnati
Gender:Male
[This review was collected as part of a promotion.] Easy to put together and register. 20 minutes ready to go except the charge. Ample replacement strings come with the tool
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great power for price
on April 26, 2025
Posted by: DK013
from California
Gender:Male
[This review was collected as part of a promotion.] Love the power of this string trimmer! Hard to get a 80v trimmer at this price point, very happy with it so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
So far so good!
on April 26, 2025
Posted by: Nana70
from Florence, AL
Gender:Female
[This review was collected as part of a promotion.] Only gave 4 stars as I just received the 80V trimmer package. I've owned a 60V a few years and have always liked it except for the fact you can't replace the head on it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com