Customer reviews from greenworkstools.com
Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Average customer rating
4.3
(952 Reviews)
Rating breakdown 952 reviews
5 Stars
656
4 Stars
143
3 Stars
43
2 Stars
28
1 Star
82
89%of customers recommend this product.
(
683 out of
769)
Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Customer Rating
1
Not compatible with any 60V
on July 9, 2025
Posted by: MikeS93
This spool cover does not fit any current 60V trimmer models. All of the supposedly compatible models are discontinued. I bought a 60 V trimmer 2 years ago. The model is listed as compatible in the product description. It isn't.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 10, 2025
Hello MikeS93.
Thank you for bringing this to our attention. The experience described is understood to be frustrating, and any inconvenience is apologized for. A solution is being actively worked on to address concerns, and the Customer Experience team is dedicated to resolving this as quickly as possible. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Thank you for bringing this to our attention. The experience described is understood to be frustrating, and any inconvenience is apologized for. A solution is being actively worked on to address concerns, and the Customer Experience team is dedicated to resolving this as quickly as possible. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Super Easy to Use
on July 9, 2025
Posted by: 97SatusPass
Gender:Male
[This review was collected as part of a promotion.] Purchased this trimmer in the past month. We love the ease of use and a very powerful, long lasting battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Too good to pass up!!
on July 6, 2025
Posted by: Pete101
from Small town Arkansas
Gender:Male
[This review was collected as part of a promotion.] I have had a Greenworks chain saw and extension pole trimmer for years and have been wanting a weed trimmer and leaf blower for some time now. When I got a text notification of a sale on a combo, I really couldn’t pass it up and I have been more than satisfied with both products. The addition of these two pieces has made my lawn care more efficient and I highly recommend them for a first purchase or as an addition to your lawn equipment.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
WORKD BUT!!! a real pain
on July 5, 2025
Posted by: JoeR9
[This review was collected as part of a promotion.] WORKS but, loaing new cord and activating the cord relsase is a real pain in the rear that works abotu 50% of the time. Most of the time you will be taking it aprt to adjust the length of the cord. A real pain in the rear! Loading the cord is equliy as fun. If you look at how the cord wraps you will qustion what idiot desgined it! One cord wraps properly with no issues but the other ends has to be folder across a lip thus making cord relase a bugger! If you buy one of these expect to be taking it aprt or smahing the head into the ground trying to the cord to release. So, you want to get rid of the cord and install a blade system. Good luck!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 7, 2025
Hello JoeR9.
Thank you for sharing your experience with the tool. It's understood that the initial learning curve can be challenging for new users, and there's a commitment to support through that process. With a little practice, tasks become much more straightforward, like replacing a spool
We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to resolving common issues. Please find it here (https://youtu.be/SBN2hTJDeuQ). If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your experience with the tool. It's understood that the initial learning curve can be challenging for new users, and there's a commitment to support through that process. With a little practice, tasks become much more straightforward, like replacing a spool
We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to resolving common issues. Please find it here (https://youtu.be/SBN2hTJDeuQ). If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great trimmer
on July 1, 2025
Posted by: Trey 68
[This review was collected as part of a promotion.] I have been using this for over a year. I love it. It is a beast of a trimmer. My only issue is the weight, would not use without shoulder strap. I haven't bought any accessories yet but thinking about it. Awesome buy!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful Product
on June 30, 2025
Posted by: Trey 25
from Bridgeport, CT
Gender:Male
[This review was collected as part of a promotion.] This was easy to assemble and very easy to use. Looking forward to adding some of the attachments for even greater flexibility.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Battery issue
on June 28, 2025
Posted by: Nhan
from Houston TX
Gender:Male
[This review was collected as part of a promotion.] I bought lawn mower on Nov 2024. At this time, I can lawn my yard with 1 charge. After 7 months use twice a month, in order to finish my yard, it needs 3 charges! The lawn mower drains out off battery about 10-15 mins. I wonder if I can request for battery replacement on this situation?
Pros: Easy to Use
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, July 2, 2025
Hello Nhan.
Thank you for posting a review on the issue you are experiencing. We see you have been in touch with our team. We are happy they were able to support you and provide information on the replacement process. Please know, if you need further support or have any questions do not hesitate to contact us at 1-888-909-6757 (1-888-90WORKS) or by Live chat on www.greenworkstools.com. We would be happy to help!
Thank you for posting a review on the issue you are experiencing. We see you have been in touch with our team. We are happy they were able to support you and provide information on the replacement process. Please know, if you need further support or have any questions do not hesitate to contact us at 1-888-909-6757 (1-888-90WORKS) or by Live chat on www.greenworkstools.com. We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good Trimmer
on June 25, 2025
Posted by: almil
from TN
Gender:Male
It's a bit heavy but it works very well. Easy to use and well balanced with the battery. I would give it 5 stars but the strap broke the third time I used it.
Pros: Powerful
Written by a customer while visiting greenworkstools.com