Customer Reviews for Greenworks - 80V 16" Brushless Cordless String Trimmer (Carbon Fiber), 2.0Ah Battery and Charger Included - Green
Customer Rating
1
Broke on second use.
on May 12, 2020
Posted by: BillUSA
from Philadelphia, PA
Gender:Male
The spool cover broke the second time I used it during routine trimming. Now the trimmer is unusable and apparently the product has been out of stock for months. There are dozens of FAQ posts about the same issue, this is clearly not an isolated event.
The spool cover cracked under normal use, and now no replacement has been available for months. This is a truly bad product!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 11, 2020
Hello Slinke9
Thank you for your feedback. We apologize for the lack of availability of this part. We are currently experiencing delays due to the current pandemic. We hope to have the item available soon.
I LOVE my new GWPro 80 volt weed eater!! After throwing soo many weed eaters across the yard out of frustration, this one is a dream come true. It’s super easy to assemble and fun to use because there are no hassles at all. The line feeds when barely bumped and it’s so quiet. Save yourself the pain and buy the GW PRO 80 volt. You won’t be sorry. I also bought the GMAX 40/Lithium lawn mower and blower 80 volts. That blower will take the paint off a car! Not really but it’s powerful and the mower is quiet and easy to maneuver.
The spool cover broke and the company tells me a replacement part will be available in late June. In California the weeds stop growing before then. I need this NOW. Back to the gas trimmer.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 11, 2020
Hello B Ber
We apologize that this item is currently out of stock. We understand your frustration. We are currently experiencing delays due to the current pandemic. We hope to have this item available soon. Thank you for your patience and understanding.
I have used this weed eater maybe eight times total. The spool cover broke under normal wear and tear. The spool cover is on backorder, and my grass keeps growing.
I bought this tool about 3 months ago. I did a lot of research after my first purchase of electric yard equipment turned out to be a big mistake. But I’m really really happy with this equipment. I’m so happy I’ve actually bought two more pieces of Greenworks equipment (the backpack blower and the hedge trimmer attachment which I swap with the string trimmer attachment)
I just bought the 80v string trimmer and blower combo and could not be happier with it. The string trimmer makes the work extremely easy and the blower could blow my older "other brand" blower away...literally!