Customer reviews from Samsung US
Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Average customer rating
4.5
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
280
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
10
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Customer Rating
5
Great features
on March 5, 2025
Posted by: Oldave
I received the tv about 2 or 3 weeks ago and have had fun looking at all the bells and whistles.
Written by a customer while visiting Samsung US
Customer Rating
5
Viewing
on March 9, 2025
Posted by: cjay
nic3 product would be awesome to test it hope to
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on April 8, 2025
Posted by: Pc63
from Indiana
This is an addition to one that I already have. Great bang for the buck. Great picture,very easy set up and navigation thru every set up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv
on April 21, 2025
Posted by: not techie
from Maine
It's a great tv, good sound and picture. Am still learning how to use all the different programming. The thing I am having an issue with is that I cannot find a way to download Chrome so I can use my dishanywhere app. It keeps telling now I need to download either Chrome or Saffari, but no links are given on how to get there and no directions supplied on how to this. Am not exactly a techie, so it would be nice to have something to go by instead of trying to figure it out myself. I have successfully downloaded Chrome on all my computers, but somehow, with this tv, no go.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV but mounting was an issue.
on April 21, 2025
Posted by: Dick
from Long Island, NY
We have the TV mounted on a wall about 20 feet from out bed. The image is clear and the apps are simple to access. We have the TV hooked to a soundbar, and that has had issues (e.g. the software as delivered needs an update and the bar needed repair. So make sure you have warrantee service. also Samsung installer would not handle the soundbar so we got a third party to mount the TV and soundbar. Don't pay Samsung for it, they did not deliver as expected and would not return the money. But all things considered we are happy with our choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on this cable ready Smart TV
on May 5, 2025
Posted by: Jeannie
from San Diego , CA
I bought my 55 inch Samsung a month ago, and since it was only one left, they put it on hold for me and I drove to the next city and picked it up. It was waiting for me. I did not have to get out of the car. It was super easy. I have a technology guy who met me at my house and installed it and within a half an hour he was up and running. Couldn’t be happier.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a beautiful tv
on April 30, 2024
Posted by: Jlyn503
[This review was collected as part of a promotion.] This TV is so clear and the sound is awesome it feels like your in the theater. Plus it's super easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Stunning Caribbean Sea Clarity
on May 2, 2024
Posted by: EmLynn5050
from Mastic beach
[This review was collected as part of a promotion.] Jaw dropping is an understatement when it comes to the Samsung QN50Q80DAFXZA
Samsung 50” Class Q80D QLED 4K Smart TV.
Now I am coming from a previous TV that was almost 10 years old, so this upgrade had me gasping and saying my ooohhhs and ahhhs with the utmost of delight.
Honestly I felt like a kid in a candy store.
Not only was my picture clarity otherworldly, the sound that came out of this 50 inch visual dream box, was nothing short of loud, proud and magnificent. No complaints whatsoever!
The unit doesn't come with wall mounting hardware, which honestly was a slight bummer. There is, however, a very high quality stand included. We mounted ours with a simple universal mount and couldn't be happier.
The interface is super fast. Adding my streaming apps was a breeze and setting the TV up to the Samsung Smart Things App took seconds. It even allowed for me to use my smart phone as a remote once setup was complete. Very swift!
The Remote: Well, talk about a whole new upgrade in the remote department of things. This remote can be charged using a port (wire not included however) or the best method, the solar cell on the back. I don't know why this tickled my fancy so much, but it did! Low on battery? Turn the remote over and face it towarda the sun. Very cool!
I'm talking lighting fast, crystal clear clarity and sound that fills even a larger room.
Hiccups? Well unfortunately I did run into a few small hiccups. The first was the lack of connection to my Alexa Cube. Granted normally you wouldn't need this device, because this Samsung TV has Alexa built into it. However, I use Alexa Studio as my surround sound because I prefer true surrou d sound over the sound that comes from the television. Sadly, the units wouldn't quite stay connected. This is not necessarily a deal breaker by any means. It just needed to be noted.
The next small hiccup was that I found the user window to sometimes glitch up and freeze if I was trying to scroll or browse too quickly on the remote.
Other than that though, my final thoughts are that this TV won't dissapoint. The clarity is unlike anything I've personally ever seen or owned before so I am incredibly happy.
Is it perfect? No. But is it pretty darn close? Absolutely! I don't imagine anyone who was contemplating purchasing this unit would be dissapointed, nor would they regret their purchase.
Samsung 50” Class Q80D QLED 4K Smart TV.
Now I am coming from a previous TV that was almost 10 years old, so this upgrade had me gasping and saying my ooohhhs and ahhhs with the utmost of delight.
Honestly I felt like a kid in a candy store.
Not only was my picture clarity otherworldly, the sound that came out of this 50 inch visual dream box, was nothing short of loud, proud and magnificent. No complaints whatsoever!
The unit doesn't come with wall mounting hardware, which honestly was a slight bummer. There is, however, a very high quality stand included. We mounted ours with a simple universal mount and couldn't be happier.
The interface is super fast. Adding my streaming apps was a breeze and setting the TV up to the Samsung Smart Things App took seconds. It even allowed for me to use my smart phone as a remote once setup was complete. Very swift!
The Remote: Well, talk about a whole new upgrade in the remote department of things. This remote can be charged using a port (wire not included however) or the best method, the solar cell on the back. I don't know why this tickled my fancy so much, but it did! Low on battery? Turn the remote over and face it towarda the sun. Very cool!
I'm talking lighting fast, crystal clear clarity and sound that fills even a larger room.
Hiccups? Well unfortunately I did run into a few small hiccups. The first was the lack of connection to my Alexa Cube. Granted normally you wouldn't need this device, because this Samsung TV has Alexa built into it. However, I use Alexa Studio as my surround sound because I prefer true surrou d sound over the sound that comes from the television. Sadly, the units wouldn't quite stay connected. This is not necessarily a deal breaker by any means. It just needed to be noted.
The next small hiccup was that I found the user window to sometimes glitch up and freeze if I was trying to scroll or browse too quickly on the remote.
Other than that though, my final thoughts are that this TV won't dissapoint. The clarity is unlike anything I've personally ever seen or owned before so I am incredibly happy.
Is it perfect? No. But is it pretty darn close? Absolutely! I don't imagine anyone who was contemplating purchasing this unit would be dissapointed, nor would they regret their purchase.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, May 2, 2024
Hi EmLynn5050,
Thanks for choosing Samsung’s Q80D QLED! I’m happy to hear you’re enjoying the picture brought to you by our NQ4 AI Gen2 Processor. Using AI-Based deep learning, your TV analyzes content, precisely maps color, and directs light scene-by-scene to optimize content from any source into sharp 4K resolution.
For the best performance of your new TV, it is recommend checking and (if available) installing the latest firmware updates; you can do this by going to Settings > Support > Software Update > Update Now.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If you're still having issues connecting your Alexa device, you may want to refer to Amazon's compatibility and setup instructions: https://www.amazon.com/b?ie=UTF8&node=18408486011
If you need more help, Samsung's here for you! Please feel free to give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Thanks for choosing Samsung’s Q80D QLED! I’m happy to hear you’re enjoying the picture brought to you by our NQ4 AI Gen2 Processor. Using AI-Based deep learning, your TV analyzes content, precisely maps color, and directs light scene-by-scene to optimize content from any source into sharp 4K resolution.
For the best performance of your new TV, it is recommend checking and (if available) installing the latest firmware updates; you can do this by going to Settings > Support > Software Update > Update Now.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If you're still having issues connecting your Alexa device, you may want to refer to Amazon's compatibility and setup instructions: https://www.amazon.com/b?ie=UTF8&node=18408486011
If you need more help, Samsung's here for you! Please feel free to give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Written by a customer while visiting The Insiders
