Customer reviews from Samsung US
Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Average customer rating
4.5
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
280
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
10
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Customer Rating
5
Outstanding television
on May 20, 2025
Posted by: Samsung advocate
from Kingsport Tennessee
I love my Samsung TV. Bought my first in 2013 & was really reluctant to give it up as there was nothing wrong with it. Picture clarity & color was outstanding. Audio was fantastic as long as I had it going through a home theater setup.
But 4K & QLED came along so eventually had to upgrade. I had a Samsung phone, tablet, & laptop and very happy with the performance in everything. So a price came along with this new model that I couldn't refuse & bought it. Not a single regret, this TV is outstanding. Simple to set up, intuitive controls, and I've enjoyed it since day one. Friends that come over can't believe the quality. I'm sure I'm not even using half the features available but I'm very satisfied with what it does.
With every Samsung product I've purchased I could easily become a Samsung advocate. The TV is top notch and I'll hang onto this one until it no longer works. Same with the laptop & tablet. Honestly, I've never wholeheartedly endorsed a brand before but everything has been fantastic, the price has been worth it and I see no need to ever purchase another brand in the future. Thank you for an entire line of enhanced performance products!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing TV from Samsung
on May 24, 2025
Posted by: Pashaserrac
[This review was collected as part of a promotion.] This tv from Samsung is unlike any other. The quality and the picture detail is amazing. This with the sound system i got make movie nights super special.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT CLARITY AND VISUALS
on May 24, 2025
Posted by: RoseRedHead
[This review was collected as part of a promotion.] Great graphics and clear visibility.
Would recommend to others.
Would recommend to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not up to my expectations
on June 5, 2025
Posted by: Jbg2502
Great picture but incredibly slow response when changing channels or changing streaming area
Response from Samsung USBy Samsung Specialist, June 5, 2025
Jbg2502,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your money
on November 12, 2025
Posted by: Unhappy
This TV is not user friendly and trying to navigate through all the options is overwhelming. We haven't used it in months because we get mad every time we do. Complete waste of money.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on November 12, 2024
Posted by: Dream2RV
[This review was collected as part of a promotion.] We've had 5 other Samsung TV's over the years. They're always good, but this one is great! The colors are so vivid. The picture is so crisp, it's like you're actually there. We’re very pleased with the viewing angle, as well. It also talks to our Samsung phones intuitively. Great TV!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Samsung I have ever owned.
on June 7, 2024
Posted by: c3ntauri
from San Antonio, TX
The Q80D is a Great TV. The 50" is only 60Hz Refresh Rate if you want 120Hz I would go 55" or larger. The picture is great. The first thing I would do is turn off intelligent mode for better picture control. Remote is easy to use and charge. I have been using this TV for a month and it is the best that I have ever had.
It does have a few downsides. The home screen looks nice however even in 2024 the Tizen OS still feels sluggish to me. Speakers are great for a TV this size but if used in a large room, I would suggest a soundbar or Sound System setup as well. Overall I love the TV.
It does have a few downsides. The home screen looks nice however even in 2024 the Tizen OS still feels sluggish to me. Speakers are great for a TV this size but if used in a large room, I would suggest a soundbar or Sound System setup as well. Overall I love the TV.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, June 7, 2024
c3ntauri,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing clarity and motion!
on April 1, 2024
Posted by: HotPoker
[This review was collected as part of a promotion.] I have a friend that purchased this TV. We started playing games and I commented that this TV was amazing. Then we watched the Purdue v. Tennessee in the elite 8 March madness tourneys. I was like man there is zero blur or tracking issues with the ball. The ball actually looked like you could steal it. It was amazing experience. Just go buy it..I will be soon!
Value
5
Written by a customer while visiting Samsung US