Customer reviews from Samsung US
Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Average customer rating
4.5
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
280
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
10
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Customer Rating
4
Excellent TV- Stupid Service and settings control
on May 21, 2025
Posted by: GreenBeans
Top hardware but annoying software limitations and cumbersome disorganized interfaces that lie about costs and service requirements.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
So goooooooodzzzz
on May 23, 2025
Posted by: Kev1004
[This review was collected as part of a promotion.] This product rather than LG products.
Great! Awesome!
Great! Awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It looks awesome
on May 25, 2025
Posted by: Yuzu69
[This review was collected as part of a promotion.] Wen i saw this Tv it was like love first sight the size is perfect and the color are perfect too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV!!!
on June 5, 2025
Posted by: Chris
from North Carolina
After hours of research and reading countless reviews I chose the Q80D and I can't be happier!! This was the largest tv I've ever purchased but the quality and color from this TV is amazing!! It will need calibration to get the best picture quality, so keep that in mind. Don't hesitate to purchase if this tv is on your list.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable picture
on June 5, 2025
Posted by: CapitalP
from Orlando Fl
Love this TV ....Gaming mode , picture is a definite upgrade from Samsung Standard LED MODEL this TV IS AMAZING
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV for the Price, But...
on June 5, 2025
Posted by: DaveK
from Far northeastern, Illinois
I'm older, but I've *always* been a "manual" guy. I want to read my instructions and not have to be intuitive on trying to figure out my remote.
That's one of the issues I have with most products these days, saving paper in the interests of "saving the planet" (don't get me started on that...), but I digress.
I/We haven't been able to fine tune the picture on this set, which is supposed to be steps above the crystal display. That's my/our main frustration with the set.
The size is virtually perfect for our viewing space. We enjoy the free channels Samsung provides. Picture quality and variations between sources and channels -- all allegedly high-quality resolution -- is frustrating. I wish there was a simple way to equalize these settings. Even a Samsung-produced video on subjects like this would be helpful (if you won't give me my 'stinkin' manual,' that is).
Back to that remote, my larger fingers frequently hit one of the proprietary buttons below the volume bar, switching away from what we're watching and requiring a less-than-instantaneous scramble to return to what we were watching (typically at a critical moment, of course).
Typically like and appreciate the Samsung line. Picture quality is frustrating. Searching for a solution is frustrating. The remote is a little bit too tiny. Would appreciate a written manual. Other than that, we're happy.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
85" cinema TV
on June 5, 2025
Posted by: Redleg2005
from Crofton, KY
I love this TV, beautiful picture. It allows me to watch multiple channels with a much larger viewing area for each channel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Annoying!
on June 5, 2025
Posted by: Diane
The sound quality is poor. I had to get a sound bar with a subwoofer to get decent sound.
Also, I hate the remote. You can't just hit a button to go straight to the channel you want or go back to the channel you previously watched. You've added 5 or 6 steps to the process. Very annoying!
However, the picture is good.
Also, I hate the remote. You can't just hit a button to go straight to the channel you want or go back to the channel you previously watched. You've added 5 or 6 steps to the process. Very annoying!
However, the picture is good.
Response from Samsung USBy Samsung Specialist, June 5, 2025
Diane,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US