Customer reviews from Samsung US
Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Average customer rating
4.5
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
280
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
10
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Customer Rating
5
TV
on April 20, 2025
Posted by: Carl
The TV color is beautiful. This one replaced our old Samsung. We love it.
Written by a customer while visiting Samsung US
Customer Rating
4
Happy
on April 21, 2025
Posted by: John
from Finger Lakes, NY
Enjoy the tv, everything i wanted. No issues, i have had since last fall and love it for football and basketball.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to look at
on April 21, 2025
Posted by: Patch
from Bingham Lake Mn
nice picture and lots of choices in apps. dont know if its the TV or the satilitte but sound will go up and down with no one around
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent bedroom TV
on April 21, 2025
Posted by: DWest9873
I have had this TV for about 6 months ago and I am completely satisfied with it. The on-time-to-menu selection-time is less than a second. The apps I use are available and easy to access. Picture clarity and viewing angles are great. Immensely better than the Samsung Crystal line. It costs more than the Crystal, but is worth it. Bluetooth remote is more convenient that a typical IR remote. My only real "constructive criticism" would be to have the pre-programmed buttons to be programmable. I'm not sure if the companies pay Samsung for that, but there are 3 rarely use and 2 of those, never.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture perfect! With great features!
on April 21, 2025
Posted by: JewelsTV
[This review was collected as part of a promotion.] I have always loved samsung TV's! I have 2 of them right now and the picture on the QLED is outstanding! I can see so many details I didn't know i was missing. I also love that I have all my apps on it that I want and I can add more!! I will definitely be getting samsung when it's time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy antenna setup
on April 21, 2025
Posted by: TVPlus
I bought this a month ago to replace our April 2011 purchase 55” Samsung, that refuses to fail. Primary reason for purchase was to get past having to use a dongle for wireless network. Also purchased Samsung because of Samsung TV Plus.
New unit works flawlessly.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Communication problem
on April 23, 2025
Posted by: John
from Tupelo, MS
I specifically purchased a Samsung TV to replace a Samsung TV I had enjoyed for many years. The picture is excellent: but, so often I am not watching what I want to watch. I may ask for Fox news and end up with Netflix. Usually after 4 or 5 tries I can watch what I want. I don't know how I am to communicate with the controls.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
3
Response from Samsung USBy Samsung Specialist, April 24, 2025
John,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80DD TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80DD TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80DD TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80DD TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Longevity at it's finest
on April 26, 2025
Posted by: GregS2
[This review was collected as part of a promotion.] I've had this unit for a little over a year now. Local dimming has been turned to max and the room it's in has 4 massive windows with tons of light. There's never any visibility issues with how bright the TV gets. There's been zero degradation in color and the smart features have not even begin to slow down with updates/aging software or anything yet. I'm considering purchasing another one!
Value
5
Written by a customer while visiting Samsung US