Customer reviews from Samsung US
Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Average customer rating
4.5
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
280
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
10
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Customer Rating
5
Great features & picture quality
on April 19, 2025
Posted by: koolt1325
from Copperas Cove Texas
The TV & price are excellent along with the picture. I purchased two of them & if I needed another TV I would purchase another one but I have 4 TV's & both samsung TV's are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Questionable purchase
on April 19, 2025
Posted by: Saki
The picture is great when seeing head on, but once you view from off center the image fades. I did not know this when I made the purchase.
But biggest problem is periodically the sound will be muffled when I turn the tv on. This lasts until I unplug, wait a while and then plug back in. I thought it was the cable box, but it has been connected to three different boxes and same problem exists.
But biggest problem is periodically the sound will be muffled when I turn the tv on. This lasts until I unplug, wait a while and then plug back in. I thought it was the cable box, but it has been connected to three different boxes and same problem exists.
Response from Samsung USBy Samsung Specialist, April 21, 2025
Thank you for sharing your thoughts on the picture quality of your TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
There are also several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-QS730D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
There are also several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-QS730D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to set up
on April 19, 2025
Posted by: Debi
from Lake county, ca
I bought this in November 2024. The picture is clear easy to set up with WiFi and my direct tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
75” Qled Samsung
on April 19, 2025
Posted by: Kyocera
[This review was collected as part of a promotion.] We use it streaming everyday plus the live version with our antenna. Very happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The TV's technology is superior.
on April 19, 2025
Posted by: Marsrover
from Michigan
My wife and I bought a 65" class QLED 4K Q80DD as a Christmas present to each other. The visual quality in our 24x24 foot living room was a perfect match. Adding a sound bar increased the experience two fold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 19, 2025
Posted by: Sinaa
from Michigan
Best Tv ever this is my second Samsung tv. Best quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound
on April 19, 2025
Posted by: None
from Kentucky
I like the tv fine I don't like the surround sound or what ever it is that is always making a thumping noise I have tried adjusting the sound but nothing works
Written by a customer while visiting Samsung US
Customer Rating
5
I really love that it has four USB ports
on April 19, 2025
Posted by: none
It is the best looking TV I have ever had! The picture is excellent!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US