Customer reviews from Samsung US
Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Average customer rating
4.5
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
280
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
10
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Customer Rating
5
Great TV
on February 20, 2025
Posted by: Hans
Samsung recently replaced my TV (it was having serious issues) that was 2 years old and replaced it with a newer model. Wow this new TV is absolutely amazing, it has more bells and whistles than the original TV had. I am 110% satisfied with it. The Samsung support team is premier in their ability to make the customer happy.
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV Ever
on February 20, 2025
Posted by: jths1966
from Oak Forest, IL
This is the best tv I have ever owned. My other two TV’s are Sony 4K and have great pictures but this Samsung QLED is much better. I also like how it connected with the 5.1.2 Samsung Sound Bar. Finally, I like how it comes on when entering the room ready for viewing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Price Great quality.
on February 20, 2025
Posted by: JayF
This is the best of best TV Samsung build! Picture is so clear that one can feel all the events are happening right in your living room. Sound is so clear that there is no need for the sound booster. Great Price Great quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture if you know how to adjust it!
on February 20, 2025
Posted by: EliNo
I’ve had this tv for a couple of months and haven’t been able to get the picture adjusted and have tried everything all the online help from Samsung every YouTube video. The live picture is “ok” but video is not clear and older videos are really blurry. The picture is nowhere near as good as the 9 year old Vizio M that this one replaced perhaps I will pay a professional to come to my home and adjust the picture
Response from Samsung USBy Samsung Specialist, February 20, 2025
EliNo,
Thank you for sharing your thoughts on the picture quality of your Q80D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your Q80D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Full Transparency
on March 5, 2025
Posted by: Notme2024
from Bronx, NY
I’m very happy to report that my picture is clear and sound is amazing. Extremely happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great deal!
on April 18, 2025
Posted by: Andy
from Renton, WA
Easy to use and setup, and nice to view!
Great all round purchase!
Great all round purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gotta love it
on April 19, 2025
Posted by: Samsam_sung
from US
I bought this bad boy for the center of my man cave and I couldn't be happier. It's perfect; paired with the smart things app I control my TV, lights and soundbar on schedule. There's so much functionality such as the ambient setting and the AI custom backgrounds. It's exactly what I wanted.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Totally Pleased
on May 20, 2025
Posted by: MartyR
from Fernandina Bch, FL
I am extremely pleased with my new Samsung TV. After watching on a same sized LG model for several years before, I was totally wowed with the bright, vibrant colors of the Samsung. I'm a believer!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US