Customer reviews from Samsung US
Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Average customer rating
4.5
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
280
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
10
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Customer Rating
4
Worth the money
on April 18, 2025
Posted by: ToddB
So far the TV has been great. The picture quality is better then picture quality of most the show I stream. The only downside is that I bought the 65 inch, I should of bought the 75. I do think that televisions in general have nice pictures. Its the broadcasting that lacks.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on April 18, 2025
Posted by: Zambonie
from St joseph mo
I love this TV awesome picture and apps great price and awesome gaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV, poor remote
on April 18, 2025
Posted by: MeMi
I purchased for a larger size bedroom. Picture on this model is beautifully clear. Best of the 3 Samsungs I currently have in my house.
The absolute one thing I despise with all the Samsung TVs are the remotes - they are the worst! I would have dropped rating down if wasn’t for excellent picture quality. Samsung, please make a larger more efficient controller.
The absolute one thing I despise with all the Samsung TVs are the remotes - they are the worst! I would have dropped rating down if wasn’t for excellent picture quality. Samsung, please make a larger more efficient controller.
Features
1
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Too Smart
on April 18, 2025
Posted by: ARBudman
Good picture but too smart for an older person. Too many apps along with absolutely no user manual.
Written by a customer while visiting Samsung US
Customer Rating
5
QLED 4K Q80 D
on April 18, 2025
Posted by: GEEGEE
My wife bought this for me as a gift no special day and I’m so happy she did picture is nice with a Samsung soundbar love it
Written by a customer while visiting Samsung US
Customer Rating
2
Good picture, bad apps
on April 18, 2025
Posted by: TalA
from AL
The apps on this platform do not work well, they take too long to load and many times have to reboot to get to work. Have considered going back to fire cube.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
TalA,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Picture Quality and Performance
on April 18, 2025
Posted by: SergioLA
from Los Angeles, CA
The Samsung 65" QLED 4K Q80D has exceeded expectations in nearly every way. The picture quality is vibrant and detailed, with excellent brightness and rich contrast thanks to the Direct Full Array backlighting. Whether I’m watching movies, sports, or streaming shows, the clarity and color depth really stand out.
Gaming is a major plus on this TV—120Hz refresh rate, HDMI 2.1, and FreeSync support make it perfect for fast-paced gameplay. Input lag is impressively low, and motion stays smooth even during intense action scenes.
The Tizen platform runs fast and includes all the popular apps, plus built-in voice assistants for added convenience. While the built-in speakers perform well with Object Tracking Sound Lite, pairing with a soundbar takes the audio experience to the next level.
This model strikes a great balance between performance and value. It brings premium features without the flagship price tag.
Pros:
Stunning 4K picture with Quantum HDR
Full Array backlighting enhances contrast
Excellent for gaming (120Hz, FreeSync, HDMI 2.1)
Smooth and intuitive smart platform
Stunning 4K picture with Quantum HDR
Full Array backlighting enhances contrast
Excellent for gaming (120Hz, FreeSync, HDMI 2.1)
Smooth and intuitive smart platform
Highly recommended for anyone looking to upgrade their home entertainment setup.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture clarity
on April 19, 2025
Posted by: Golfer
Had the product for 3 months, no complaints. Impressed with picture and navigation ease.
Written by a customer while visiting Samsung US