Customer reviews from Samsung US
Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Average customer rating
4.5
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
280
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
10
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Customer Rating
3
None
on April 18, 2025
Posted by: Carol
from Melbourne, Fl.
I can’t work it. It’s too complicated. The remote is way to small for my fingers and hand. The colors don’t look bright like they did in the store. I wish I didn’t buy it.
No, I would not recommend this to a friend.
Features
2
Design
3
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
Carol,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture
on April 18, 2025
Posted by: Kimmy
The tv has a beautiful picture but the remote is useless. Who ever designed it, did not know what they were doing.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV with superb picture & sound quality!
on April 18, 2025
Posted by: Greg
from NJ
TV is excellent! Outstanding picture and sound quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy set up
on April 18, 2025
Posted by: MGD56
I purchased a QLED 80 50" recently. Set up was easy and programing the apps went smoothly. Only concern is the extremely small remote. Overall, I'm very happy with this TV.
Written by a customer while visiting Samsung US
Customer Rating
4
Very good midrange TV with a few niggling issues
on April 18, 2025
Posted by: MikeB
I've had this TV now for approx. 5 months. Overall happy with the TV but it has a few shortcomings that should not be. On the good side the picture quality is excellent especially for a midrange model. Sound is good although I don't use the built-in speakers. The compact remote is excellent, I have not missed having a full size remote at all. The OS is reasonably quick and, so far, has had every app I've needed. The OS is where this falls off a bit, for some reason someone thought it would be a good idea to not have a search feature for apps - whomever that was should be let go. Secondly, the text input is unlike... every other text interface on the planet. It does not have a simple delete feature and no tab key. These oversights are inexcusable in what is otherwise a very good TV.
Written by a customer while visiting Samsung US
Customer Rating
3
Color off
on April 18, 2025
Posted by: Wizzy77
Picture quality is good, color is off had an adjust some but still not the best. Need better adjustment controls to adjust. Reds to bright
Response from Samsung USBy Samsung Specialist, April 21, 2025
Wizzy77,
We appreciate your thoughts on the picture quality of Samsung’s Q80D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate your thoughts on the picture quality of Samsung’s Q80D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture easy to navigate
on April 18, 2025
Posted by: Potato king
Daughter bought a Samsung a few years back. She liked it, I liked it, and now I have one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 18, 2025
Posted by: Jerry
from Maricopa, Arizona
Bought a couple months ago it’s great TV I would tell everybody to buy it
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US