Customer reviews from Samsung US
Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Average customer rating
4.5
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
280
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
10
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for Samsung - QN75Q80DDFXZA 75" QLED 4K Smart TV with Direct Full Array (2024)
Customer Rating
5
Excellent tv
on February 20, 2025
Posted by: Top spin
My tv upstair is 8 years old and still works fine but decided to update with a QLED. I am very happy with this new tv and replaced sound bar as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture!!!!
on February 20, 2025
Posted by: Wildbilletc
Nice picture and good audio. Could use a better processor. Apps lock up from time to time requiring and system reset ( unplug and plug total power reset). Good tv for the price!!!
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
SWEET
on February 20, 2025
Posted by: sexy
from new york
I did get this tv a month ago and i am very pleased with the tv . i got it wall mounted and my neck has no pain either . thanks guy .
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Just ok
on April 3, 2025
Posted by: Crazysifu
from Ny ny
Not worth the money the remote is horrible sound quality is so so
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, April 4, 2025
Hi,
Thank you for purchasing Samsung's Q80D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for purchasing Samsung's Q80D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Cut to the Chase
on June 6, 2025
Posted by: LuvGolf
Let’s cut to the chase - I wouldn’t buy another competitors TV - period.
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 5, 2024
Posted by: Loveit
[This review was collected as part of a promotion.] Just use at home. Great colors and pictures, cristal clear and smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV will change your life.
on May 7, 2024
Posted by: ZeidAli
[This review was collected as part of a promotion.] When I first used this TV, I thought it would be just like any other TV, basic software, terrible color, thick bezels, and cheap plastic remotes, but it was none of that. This TV has small bezels, beautiful colors, and it shows videos and movies so well, you can't even count the pixels. The remote is nicely built, it's not the cheap stuff, it works very well, and has lasted me ever since I got the TV. If you're looking for a good high quality TV that will last you a long time, Samsung is the way to go!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The television is amazziinnggg
on July 10, 2024
Posted by: Yeahhh
[This review was collected as part of a promotion.] Super nice this TV is just amazingly awesome!!!! I love it so so much
Value
5
Written by a customer while visiting Samsung US