Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver
Average customer rating
4
(229 Reviews)
Rating breakdown 229 reviews
5 Stars
134
4 Stars
30
3 Stars
22
2 Stars
17
1 Star
26
74%of customers recommend this product.
(
143 out of
193)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver
Posted by: Airstreamer
Gender:Male
Verified Purchase:Yes
We are using it now in a 28’ RV as our heater. It is currently 38f outside and it’s 74f inside. Surprised and pleased as it filters the air as it heats.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Brandon
Gender:Male
Verified Purchase:Yes
Works amazing. Heat and the Cool. I literally freaking love it!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Becky54
Gender:Female
Verified Purchase:Yes
Bought this recently as a second one. I set it on auto and haven't touched it since. I love it and would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JimT
Gender:Male
Verified Purchase:Yes
The Dyson Purifier Hot + Cool HP07 is an amazing piece of technology. It heats quickly, is quiet, and is very well made. We have a large family room addition on our home that is cooler than the rest of the house. The Dyson heater keeps that room at a comfortable temperature all day long. And it is cleaning the air! Dyson makes high quality products that are worth their cost.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: CEZbayarea
Gender:Female
Verified Purchase:Yes
Very happy with it.
Of course, great air filter.
But also great heater.
You can control many things - not all - from phone app.
I wish you could control heat temp by phone app but I don't think you can. (I've tried to figure that out).
I like that the app tells you both indoor and outdoor air quality and temp.
The button on the heater is only on and off power switch. The remote - which is tiny and I worry about it getting lost - controls heat temp.
I can't figure out a fan only setting.
The whole "control" side could be improved but -- overall, we're very happy with it.
Of course, great air filter.
But also great heater.
You can control many things - not all - from phone app.
I wish you could control heat temp by phone app but I don't think you can. (I've tried to figure that out).
I like that the app tells you both indoor and outdoor air quality and temp.
The button on the heater is only on and off power switch. The remote - which is tiny and I worry about it getting lost - controls heat temp.
I can't figure out a fan only setting.
The whole "control" side could be improved but -- overall, we're very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Works better than our whole house HVAC System
on January 10, 2025
Posted by: PGM9
Gender:Male
Verified Purchase:Yes
Works better than our whole house HVAC System in our new home and at the same time cleans the air in the room as it either heats or cools it. Also, we calculated that it’s cheaper to use these Dyson devices than our HVAC System at least for our needs. We run the Air Purifier all the time on auto.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Unknown
Verified Purchase:Yes
Broke after having it less than a month. Started making strange noises and then completely stopped working.
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello,
We are very sorry to hear about the issues you have experienced with your product. This is certainly not the quality we strive for. Please contact our customer care team at askdysonUS@dyson.com so we can assist you with a replacement or repair.
Best Wishes,
Dyson Customer Support
We are very sorry to hear about the issues you have experienced with your product. This is certainly not the quality we strive for. Please contact our customer care team at askdysonUS@dyson.com so we can assist you with a replacement or repair.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Irritated Buyer
Gender:Female
Verified Purchase:Yes
It’s a shame that the only reason I purchased this was because I needed to be able to control the heat from the app to warm my place up before I get home. This avoids a higher heat bill. I am not allowed to because of a new restriction on the device itself. It makes no sense when for other heaters you have to manually turn on and off and have the potential of forgetting to turn off and starting a fire versus being able to turn it off with an app. Where is the logic in that??? I have an older model that allows me to control the heat via the app and the newer unit does not. It is being labeled a safety issue for being able to turn the heater on and OFF when not home but that is just backwards. It SHOULD be a safety concern when you can NOT turn on and OFF a heater when you are not home.
Response from DysonBy Dyson Customer Service, January 24, 2026
Hi, thank you for sharing your feedback with us. We truly appreciate it, and we’re sorry for the frustration this change has caused. We understand how important app control can be for managing comfort and energy use, and we want you to know your concerns are heard. If you experience any performance issues or need further support, you can reach us through live chat at http://ms.spr.ly/6422QDFeq or by calling 866‑693‑9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST.
Written by a customer while visiting Dyson