Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver
Average customer rating
4
(229 Reviews)
Rating breakdown 229 reviews
5 Stars
134
4 Stars
30
3 Stars
22
2 Stars
17
1 Star
26
74%of customers recommend this product.
(
143 out of
193)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver
Posted by: Klaatu1954
Verified Purchase:Yes
Works great! My only complaint is that the display is too small to be of much use from across the room and the iOS app does not control all of the functions.
Written by a customer while visiting Dyson
Posted by: Jojo
Gender:Female
Verified Purchase:Yes
Disappointed that heat doesn't seem hot. Increased temperature doesn't increase the amount of heat.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello Jojo,
Thank you for bringing the issues you've been experiencing with your machine to our attention. We are truly sorry for any inconvenience this has caused you, as we always strive to provide the best possible experience for our valued customers. Please be assured that we are committed to assisting you in resolving this matter promptly.
To better understand the root cause of the issue, we would like to guide you through some troubleshooting steps. Our dedicated support team is ready to help you every step of the way. Please feel free to reach out to us at askdysonUS@dyson.com and remember to include "Dyson Review" in the subject line to ensure a timely response.
We appreciate your patience and understanding as we work together to address your concerns. Your satisfaction remains our top priority, and we are confident that we can help you find a resolution.
Best Wishes,
Dyson Customer Support
Thank you for bringing the issues you've been experiencing with your machine to our attention. We are truly sorry for any inconvenience this has caused you, as we always strive to provide the best possible experience for our valued customers. Please be assured that we are committed to assisting you in resolving this matter promptly.
To better understand the root cause of the issue, we would like to guide you through some troubleshooting steps. Our dedicated support team is ready to help you every step of the way. Please feel free to reach out to us at askdysonUS@dyson.com and remember to include "Dyson Review" in the subject line to ensure a timely response.
We appreciate your patience and understanding as we work together to address your concerns. Your satisfaction remains our top priority, and we are confident that we can help you find a resolution.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: MEKE
Verified Purchase:Yes
I can't say enough about the Purifier Hot & Cool. It is fabulous!. Purchased for the many features that it promised. It is so spot on!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Will
Gender:Male
Verified Purchase:Yes
Very quiet, portable, effective. Range of heat settings are great.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: SalGal
Gender:Female
Verified Purchase:Yes
Just doesn’t do as well as we thought it would heating a larger area. Filtration works very well. Not sure why it turns off automatically after 9 hours.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
Thank you for your feedback. We are sorry to hear that your Dyson heater is not meeting your expectations for heating larger areas. We are glad to hear that the filtration is working well. The automatic shut-off after 9 hours is a safety feature. For more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best regards,
Dyson Customer Care
Thank you for your feedback. We are sorry to hear that your Dyson heater is not meeting your expectations for heating larger areas. We are glad to hear that the filtration is working well. The automatic shut-off after 9 hours is a safety feature. For more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson
Posted by: Camilla
Verified Purchase:Yes
My apartment in winter has always been very cold , but that all changed this season when I purchased my Dyson heater / air purifier / fan
Written by a customer while visiting Dyson
Posted by: EXCELLENT
Verified Purchase:Yes
Great fan, heater, and air purifier. Does everything well.
Written by a customer while visiting Dyson
Posted by: cog69
Gender:Male
Verified Purchase:Yes
The purifier and the fan work great, but the heating part is poor. sitting 7 feet away from the unit I can’t feel any of the heat
I would recommend this to a friend!
Written by a customer while visiting Dyson