Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver
Average customer rating
4
(229 Reviews)
Rating breakdown 229 reviews
5 Stars
134
4 Stars
30
3 Stars
22
2 Stars
17
1 Star
26
74%of customers recommend this product.
(
143 out of
193)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver
Customer Rating
5
Great product!
on December 3, 2023
Posted by: Polarbearbaby
Gender:Female
We bought this a month ago and love it. It keeps us cozy warm in the winter months as well as cool during the day.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Wonderful product
on November 27, 2023
Posted by: Russ0802
Gender:Male
Product works as promised. Adjustable, does a wonderful job quickly and is very energy efficient. And with small grandkids using the room daily, it's safe to the touch.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Yovi
Gender:Female
Verified Purchase:Yes
I wished the speed of the cool setting was more powerful. Even on the high setting -10 it does not feel strong enough. I do enjoy that is a purifier but I would like the air circulation to be stronger, specially in AZ where the heat is overbearing in the summer.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 19, 2024
Hello Yovi,
Thank you for your review. We appreciate your efforts. We do apologize for the inconvenience caused to you. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu
Dyson Customer Support
Thank you for your review. We appreciate your efforts. We do apologize for the inconvenience caused to you. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Veee
Gender:Female
Verified Purchase:Yes
Bought a few weeks ago. I have one in my office which I love that’s what made me purchased this! There’s a whistling sound it makes when it’s on a low speed not sure why. But anything pass speed 5 is okay. Plus the filter life was showing me 10% also when it’s a few weeks old.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 23, 2024
Hi,
We have reviewed your concern regarding the issues that you are experiencing with the machine. We do apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
We have reviewed your concern regarding the issues that you are experiencing with the machine. We do apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Elena
Gender:Female
Verified Purchase:Yes
I like the fan, but for that much money I would expect more.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 13, 2024
Hi, thank you for taking the time to share your thoughts. We’re delighted to hear that you’re pleased with the quality of our product. We understand that the price may seem high, but we assure you that it reflects the meticulous care, superior materials, and innovative technology that go into creating a product that meets the highest standards. Your satisfaction is our top priority, and we believe that the long-term benefits and durability of our product provide great value. We appreciate your feedback as it helps us continuously strive to balance quality and cost for our customers. For more information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to the matter.
Written by a customer while visiting Dyson
Posted by: Missme
Verified Purchase:Yes
Amazing ! Does exactly what I expected it to do ! Perfect for climate control both in heat and cold
Written by a customer while visiting Dyson
Customer Rating
5
Easy to operate with either the remote or the app
on August 13, 2024
Posted by: Tommy T
Gender:Male
Verified Purchase:Yes
I already had one in our house and I love it. So I bought this one for my office love this product.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mike k
Gender:Male
Verified Purchase:Yes
Works very well I am waiting to see what it’s gonna be like when it gets really cold out
I would recommend this to a friend!
Written by a customer while visiting Dyson