Customer reviews from Dyson
Dyson - Refurbished Excellent - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver
Average customer rating
4
(229 Reviews)
Rating breakdown 229 reviews
5 Stars
134
4 Stars
30
3 Stars
22
2 Stars
17
1 Star
26
74%of customers recommend this product.
(
143 out of
193)
Customer Reviews for Dyson - Refurbished Excellent - Purifier Hot+Cool - HP07 - Smart Tower Air Purifier, Heater and Fan - White/Silver
Customer Rating
5
Works great!!
on November 19, 2021
Posted by: MommaV6
Gender:Female
This Dyson purifier hot and cold is an upgrade for our master bedroom (over the previous model). It is super quiet. I love that it is taller for air dispersion. It was easy to connect to our WiFi.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
HP07 - my second Dyson Purifier and we love it!
on August 7, 2023
Posted by: NJpete
Gender:Female
This is our second unit because the 1st worked so well upstairs we bought one for downstairs. It is in a office location that requires a bit of heating to take the chill off in the winter.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Excellent
on September 22, 2022
Posted by: william_affle_0813
Gender:Male
Excels at all of its advertised functions, and the Dyson app is world class.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Lot of features
on November 14, 2022
Posted by: Hulka
Gender:Male
I bought this a few months ago looking for a good purifier for my room. I have allergies to dust and did a bunch of research watching reviews and reading on other users feedback. Is is packed with every feature available, no. Does it do what 99% of the people need it to do yes! I tried the heat setting one night and it worked to take the chill out of the air. This is by no means a heater or designed to be a heater. One of the features I like is you can set days and times for it to turn on and off automatically. I find this very useful as I have it off when I am not home and turn on about and hour before leave work. This way when I do get home it has already been running to take a majority of the junk in her air out. It will adjust the fan speed automatically by how much particulate is in the air which is nice.
Only drawback that I had was the WiFi drops here and there and is a pain to reconnect. Otherwise we’ll
Worth the money if you want a one and done purification for a room.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Amazing device, but it whines loudly
on October 17, 2022
Posted by: Alex S
Gender:Male
I really love my Dyson hot+cool air purifier and the app to control the device is amazing. My biggest complaint is that the device often starts whining at a very high pitch a few times a day. It is very loud and noticeable. I’ve followed Dyson support articles which basically instruct you to unplug the device, and wait several minutes before attempting to power the device back on. While this usually works, it happens very very frequently.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 20, 2022
Hello Alex, this is Kelly with Dyson. Thank you so much for taking the time to share your review with us. We love to hear and learn from our owners. We're glad to know that you've found the app control for your Dyson Purifier Hot+Cool™ HP07 to be such a useful feature. We would not expect the unit to make any type of whining or other noise, outside of the normal airflow sounds. Having said that, a whine can be caused by several factors; the Filter(s) blocked and/or unseated, the outer shell misaligned and/or the loop amplifier being damaged, unseated or blocked. Other factors could also contribute to this, such as if the machine has ever been dropped or carried by the loop amplifier.
We would like to learn more about your experience, and provide you with more support. Please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
We would like to learn more about your experience, and provide you with more support. Please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Absolutely wonderful!
on December 29, 2021
Posted by: Bubbecoach49
Gender:Female
We live in an older high rise and although we love living here, one drawback is a lack of good ventilation and another is that the heat and air conditioning units are less than perfect. Being able to regulate my apartment temp with my Dyson is a gift from God! I love it so much I bought one for my daughter for Christmas!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
I breathe easier
on October 16, 2022
Posted by: Finnegan
Gender:Male
Our purifier is excellent. At this time of year when the leaves are falling the earth is wet and there are molds and allergens I normally have a hard time but this season using the purifier I breathe easy
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
A good product
on October 19, 2022
Posted by: ChuckO
Gender:Male
Nice piece of engineered equipment for our residence. Electronics and the app keeps me informed of the quality of air we are breathing...kind of fascinating and informative. The unit heats a large area with the help of a ceiling fan. I would absolutely recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Dyson