Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5
(783 Reviews)
Rating breakdown 783 reviews
5 Stars
547
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
29
93%of customers recommend this product.
(
305 out of
328)
Customer Reviews for Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
2
Deep Sleep
on October 30, 2023
Posted by: Janet
from Texas
Deep Sleep mode is a joke. Can’t make copy easily from computer to Brother printer.
Response from brother-usa.comBy Brother Customer Service, October 31, 2023
We understand you're experiencing printing issues with your Brother HLL2350DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/153114
https://help.brother-usa.com/app/answers/detail/a_id/153115
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/153114
https://help.brother-usa.com/app/answers/detail/a_id/153115
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Needed upgrades
on October 31, 2023
Posted by: Roger
from Indianapolis, IN
Hard to see display and I find it cumbersome to copy on single feed and the back to normal print
Response from brother-usa.comBy Brother Customer Service, November 1, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good, inexpensive laser printer
on May 19, 2024
Posted by: Peter
from LI,NY
good print quality, easy setup. Minus a star for not being able to print labels (they get misaligned).
I would recommend this laser printer
I would recommend this laser printer
Written by a customer while visiting brother-usa.com
Customer Rating
5
Still printing after all these years
on February 13, 2026
Posted by: Michael 98512
from Olympia, WA
I purchased this printer in 2018 for home use and it's been a great printer for my black & white needs. Not sure how many copies I've made during that time but believe I recently installed my 4th toner cartridge, and it's still cranking out excellent copies. My only concern was when it first decided that I needed to replace the toner cartridge on its own and stopped printing, but I found an easy way to override that function, which gave me at least a couple hundred additional print pages before copies started to fade and I had to replace the cartridge. Problem solved.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Printing quality.
on February 16, 2026
Posted by: Anonymous
from Johnstown,PA
The pages come out with Black areas, sometimes on most of the page.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer
on February 17, 2026
Posted by: Lil JJ
This is a great little printer. It produces sharp, crisp text and images. Toner usage is excellent. It pays to use genuine Brother toner. I learned the hard way. I highly recommend this printer.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Thumbs up
on February 26, 2026
Posted by: Steve
Works better than expected especially the wireless capability.
Written by a customer while visiting brother-usa.com