Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5
(779 Reviews)
Rating breakdown 779 reviews
5 Stars
544
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
28
93%of customers recommend this product.
(
305 out of
328)
Customer Reviews for Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
5
Completly satisfied
on September 30, 2023
Posted by: tommi101
Fast response and trouble free operation. It was recommended by an IT representative at the retirement home.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Worth the money
on October 3, 2023
Posted by: Michele
from Long Island, NY
So far its the best printer I have purchased. I have had no issues(knock on wood)
Written by a customer while visiting brother-usa.com
Customer Rating
5
Small but mighty!
on October 6, 2023
Posted by: MD in MD
from Rockville MD
I have been using my printer for a month, and it is terrific! It is fast and the printings nice and clean. Setup was incredibly easy.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great & Open-ended News
on October 6, 2023
Posted by: Howardo4
from Tucson, AZ
First was the ease to setup wireless printing from various locations within the house. Second, learning curve that the print cartridge sits in a 'carrier' that in turn slides into the printer as opposed to the print cartridge itself. Threw the carrier into the garbage having to quickly retrieve. Last, the print cartridge does not print as dark for numerous pages. Will need to count the number of printings to further assess.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Brother HL-L2350DW Printer
on October 12, 2023
Posted by: GJAs
Not my top pick, a new printer shouldn't have black marks along the side of the pages. Works good, but not the easiest to hook up wireless manually. Works best with a cord. Our older Brother printer make the same marks on the sides of the pages and yes I'm using a Brother cartridge.
Response from brother-usa.comBy Brother Customer Service, October 13, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having print quality and connectivity issues with your Brother HLL2350DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
I have included a few links to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/151637
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/73618
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
I have included a few links to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/151637
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/73618
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Workhorse
on October 14, 2023
Posted by: XUXINHA
Brother printers are the most economical and reliable printers, period!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to Use and set up
on October 21, 2023
Posted by: spiff
from ASllen, TX
The printer works very well. I had the previous version for over 7 years and loved it until a windows11 update caused problems. The new 2350 is great. Turning on and off is different than the old printer, but consistent with the 3230 color printer. Functionally it is excellent and I expect a lot of years of use. It is my work horse.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mechanical Issue
on October 23, 2023
Posted by: Kevin K
I ordered a new Brother copier after reading review in NY Times Wirecutter. I set it up and printed a few pages and then it crashed. The customer contact guy was very friendly and walked me through several possible fixes. Finally, he told me that he would sent out a new unit. All good with the replacement
Response from brother-usa.comBy Brother Customer Service, October 24, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
Written by a customer while visiting brother-usa.com