Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5
(779 Reviews)
Rating breakdown 779 reviews
5 Stars
544
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
28
93%of customers recommend this product.
(
305 out of
328)
Customer Reviews for Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
3
Not so great
on June 6, 2023
Posted by: PMSsewer
from Cincinnati Ohio
Mangles envelopes. No manual. I would not buy again. Output clarity should be better
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 7, 2023
We understand you're experiencing paper jam issues with your Brother HLL2350DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great little printer.
on May 9, 2023
Posted by: Jaycee
from Denver, Colorado
Easy setup and prints quickly. I bought it for crafting purposes, gel prints and foiling. The manual feed is great for cardstock.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good little printer
on May 11, 2023
Posted by: Willow D
from Bakersfield
Good little printer but very slow. My internet service is very fast but this printer seems to have a hard time. I turned off the sleep mode but that only helped a bit
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 12, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with your Brother HLL2350DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Divine intervention ;-)
on May 12, 2023
Posted by: steve sokol
from seneca, sc
I received the printer and has a wide range of problems. Mostly, Win 10 machine recognized it but would not communicate with it. Just considered it off-line. I tried everything I could think of. [recovering from a long hospital so brain function is weak at best.] Came down this morning to "call out the cavalry' - ie call Tech support. Seems to be working fine. I wil keep pushing it to see if I recreate the failures.
Sometimes I hate computers!
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 12, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We are glad to hear your Brother HLL2350DW machine is working fine as of right now. If you experience any issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brothers printing
on May 14, 2023
Posted by: Dimitris
from Greece
Very good printing jdhidhidjijdjdnjjdhjdjkdjdijdjdjjd
Written by a customer while visiting brother-usa.com
Customer Rating
1
Maual Feed ONLY
on May 17, 2023
Posted by: NO Brother for me
Printer reverts to MANUAL feed even though I set it to Tray 1 every time. This is disgusting and impossible for a 100 page document. I'm going to return the dang thing.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 17, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with your Brother HLL2350DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Little Printer (for tech savvy folk)
on May 19, 2023
Posted by: Anonymous
This printer works well on our WiFi, although the set-up was less than simple. We had to have my brother, who works in IT, help us get it up and working. The key pad on the printer where you enter the numbers off your router is awkward and time consuming and easy to make a mistake and have to start over. But once it was set up, it works easily, from every device in our home.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love my Printer!!!
on June 21, 2023
Posted by: Marvalus21
While I love my Printer, I don't like the Refresh Printer Toner system. I would rather buy my own Toner!!! I give it a 5!! This is my second Brother Printer, so I really love Brother products! Would recommend this without the 'refresh toner system'.
Written by a customer while visiting brother-usa.com