Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5 out of 5
4.5
(783 Reviews)
Open Ratings Snapshot
Rating breakdown 783 reviews
5 Stars
547
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
29
93%of customers recommend this product. 
(
305 out of 328
)
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Customer Reviews for Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
5 out of 5
5
Best printer overall for the value and proformance
on April 15, 2022
Posted by: Bolabulu
from Scranton
I was comparing printers online and purchased this brother unit and must say I am very happy with it been using it for over 6 months now without issues. Highly recommend
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Never fails
on April 16, 2022
Posted by: Johnny
from Williamsburg,VA
It’s my third Brother printer, functions perfect every time. My old one was not able to work in Wi-Fi.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
I made the right purchase decision
on April 18, 2022
Posted by: Rich
Easy to operate. Prints quickly and on both sides of a sheet if set up to do so. Easily connects to the WIFI app on my phone. Has strong reviews regarding its cost on CR and I agree.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Went from good to bad
on April 20, 2022
Posted by: Anonymous
from Chicago
Nothing but trouble of late, constantly goes into deep sleep mode and unable to print. Essentially inoperable and unable to figure out why, even with troubleshooting.
Response from brother-usa.comBy Brother Customer ServiceBrother Customer ServiceApril 20, 2022
We understand you're experiencing issues printing after the machine has entered "Deep Sleep" with your Brother HLL2350DW machine. We'd like to help. Below is a FAQ that may help you with this issue:

https://help.brother-usa.com/app/answers/detail/a_id/153115

https://help.brother-usa.com/app/answers/detail/a_id/153114

If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Great B & W printer
on April 27, 2022
Posted by: Carol
from Easton PA
East to set up, faster than my last printer, very clear
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Love my new printer
on April 27, 2022
Posted by: Anonymous
from Tucson, Arizona
This printer works great Just what I wanted to replace my old Brother printer. I love the auto 2 sided printing a feature my old printer didn't have.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Useful at a second home.
on May 7, 2022
Posted by: Fritzie
We keep this printer at a second home where we only need black and white copies. it fills that need but is sometimes does things we don't expect - like two sided printing we hadn't asked for. Overall it's useful for basic task.s
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Lazy printer keeps going to sleep
on May 11, 2022
Posted by: CNCs
from NE WA
Small, works OK but I had problems with sleep mode
Response from brother-usa.comBy Brother Customer ServiceBrother Customer ServiceMay 11, 2022
We understand you're experiencing sleep mode issues with your Brother HL-L2350DW machine. We'd like to help. Below is a FAQ that may help you with this issue:


https://help.brother-usa.com/app/answers/detail/a_id/153115

https://help.brother-usa.com/app/answers/detail/a_id/153114

If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
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