Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5
(783 Reviews)
Rating breakdown 783 reviews
5 Stars
547
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
29
93%of customers recommend this product.
(
305 out of
328)
Customer Reviews for Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
4
Easy to use
on July 15, 2020
Posted by: Bans wife
from Montgomery Al
This printer is Get for what we need it for however I thought all printers made copies and this one does not !It is my fault because didn’t read instructions before attaching to HC and WiFi So overall the printer does excellent job just which it was copier aldo
Written by a customer while visiting brother-usa.com
Customer Rating
1
Malfunctioned while on its first ink cartridge
on July 29, 2020
Posted by: pkieffer
from New York, NY
We print very little in our home, but wanted to spend a bit more on a laser printer. The print quality was low for a laser printer, but that wasn't a problem for long because it malfunctioned just beyond a year after buying, making it out of warranty, despite having only printed a couple hundred pages total. Maybe I just got unlucky, but I won't be purchasing Brother again.
Response from brother-usa.comBy Brother, Customer Service, August 3, 2020
Hi, We see you are experiencing an issue with print quality. We'd like to help. Here is some possible print quality solutions.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll2350dw_us_eu_as&faqid=faq00100025_000
If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
https://www.brother-usa.com/brother-support
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll2350dw_us_eu_as&faqid=faq00100025_000
If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Duplex laser printer works great
on August 9, 2020
Posted by: Ryanaxp
from Fairfax, VA
This inexpensive laser printer “just works.” The setup was not difficult. Once on your wifi network, it is a snap to print from computers or iPhone. It has given me no trouble.
Written by a customer while visiting brother-usa.com
Customer Rating
5
A Lot if Bang for the Buck!
on August 11, 2020
Posted by: Budgie 2
from Kansas City, MO
The printer was relatively easy to set up for use. I didn’t expect the quality of the printing to be as good as it is. The per page speed does seem to be just a little slower than advertised.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Prints Well and Fast
on August 14, 2020
Posted by: Ridiculous Request
from Ringoes. NJ
Prints well and fast after sending document. Had a bit of difficulty setting up, but now things are working fine. Can print from PC, Kindle and Phone. A BIG plus.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Decent printer but not great
on August 14, 2020
Posted by: the cajun gent
from Lafayette LA
Decent printer for everyday around the house/office printing. Relatively easy to set up. The included toner cartridge was defective and made a mess. But worked fine with new toner I purchased. So it was definitely the cartridge.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Worked great until it died
on August 19, 2020
Posted by: alyce91
from Indianapolis, IN
We absolutely loved this printer, but unfortunately it died just barely over a year after we purchased it, and is evidently not covered under warranty any longer. Despite how much we loved the printer we will not be purchasing another one due to the short lifetime of the product.
Response from brother-usa.comBy Brother, Customer Service , August 20, 2020
Hello Alyce,
We understand you are frustrated with your Brother HL-L2350DW. We have many helpful resources on our support website which may help. If you continue to have an issue, please reach out to us directly.
We understand you are frustrated with your Brother HL-L2350DW. We have many helpful resources on our support website which may help. If you continue to have an issue, please reach out to us directly.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer!
on August 19, 2020
Posted by: Virgil
from Wasilla, AK
Used only with ink printers, my first laser printer, this Brother is just like a brother to me!
Written by a customer while visiting brother-usa.com