Customer reviews from brother-usa.com
Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Average customer rating
4.5
(783 Reviews)
Rating breakdown 783 reviews
5 Stars
547
4 Stars
137
3 Stars
48
2 Stars
22
1 Star
29
93%of customers recommend this product.
(
305 out of
328)
Customer Reviews for Brother - HL-L2350DW Laser Printer - Monochrome - 32 PPM - Wireless / USB - Duplex - Grey, Black
Customer Rating
3
Need a wire for my wireless printer still
on March 19, 2023
Posted by: SoHo
from Denver
Says it’s really easy to print wirelessly and I think maybe if you have one person using the printer? But it’s been a pain since install since I use these at work and for whatever reason I have had to install and uninstall the driver package multiple times and finally just connected a USB cable. Sucks because it was supposed to be a WIRELESS printer and not as user friendly as I expected
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 20, 2023
We understand you're experiencing wireless connectivity issues with your Brother HLL2350DW machine. We'd like to help. Below are FAQ links that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/153114
https://help.brother-usa.com/app/answers/detail/a_id/153115
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/153114
https://help.brother-usa.com/app/answers/detail/a_id/153115
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
I Love This Printer!
on April 2, 2023
Posted by: SuZQ
This printer was purchased for my home use & along with it, I also purchased the toner subscription for a very affordable price. The printer was easy to set up and connect to my home Wi-Fi. It prints quickly and effortlessly from all my connected devices including PC, phone and tablet. Five stars from this happy user.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good for price
on May 7, 2023
Posted by: Sheila
from California
Print quality is fine, however, I constantly must reset (power off/on) when printing.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 8, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with your Brother HLL2350DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa,com/brother-support.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa,com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Doesn’t work wirelessly
on June 7, 2023
Posted by: Daniel
from Seattle
It doesn’t connect wirelessly and troubleshooting wants me to plug it in. I don’t even have a cable. I missed window for return and now i have a brand new non functioning printer. Sad because I’ve used Brother exclusively for home and business since 2004 with no issues.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 8, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having connectivity issues with your Brother HLL2350DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
We would like to hear more details to be able to to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Old HP Compared to New Brother - NO Contest.
on June 9, 2023
Posted by: Anonymous
from Cookeville, TN
I replaced a 9 year HP laser printer with my Brother HL-L2350DW. The HP printed ok, but the cartiges were more expensive than the Brother 760. The HP had capability, it was hard toset up and keep running. I often went to my home office and printed with a USB cable.
The Brother was easy to set up for wifi. It goes into a sleep mode and wakes up to print if it's one hour or 5 days latter. It stays continually operational. Print quality is very good and is consistant from top to bottom.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer
on October 11, 2023
Posted by: mslauge
from Florida
Had inkjet never again, this is far superior and the print quality is GREAT
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer easy to use and convenient!
on January 7, 2018
Posted by: Anonymous
from Lombard, IL
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I am very pleased with this printer. The set up was quick and easy unlike other wireless printers I have used. I was able to print from my home computer as well as my telephone and prints were printed quickly and accurately. I was amazed at the clarity and speed of this printer. I was thinking to use this printer for basic printing and continue to use our larger printer where I desired more accuracy and clarity.I was very pleased to see that inspite of its compact and convenient size this printer performed just as well and it was easier to preform each task. The quality of print was flawless . I found even in the printing of photos the clarity to be excellent !Overall the speed is most impressive and infact surpasses our larger printer. Very pleased!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Brother Compact Wireless Laser Printer
on January 10, 2018
Posted by: GianettaP757904
from Atlanta, GA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product in exchange for my unbiased opinion. Right out of the box, this small printer improved my life. It was wireless and for someone who uses a laptop, instead of a desktop, daily for personal and business use, not being hard-wired any longer allows me the freedom to move around my house.The printer was easy to assemble with clear, concise directions on a large, foldout instruction sheet. I chose installation via the set up disc because that is what I am most comfortable with, although download was an option. The install process seemed to take longer than expected but that could have been a slow connection. My device which has Windows 10, kept wanting me to install extra drivers which was confusing, but once I downloaded an update from Brother, the prompts stopped.The printer is lightweight and doesn`t take up much room, roughly a 16" x 16" area. For a small, wireless black and white printer it does a good job printing a few pages at a time. I would have liked the option to make copies as that is something I do on a regular basis.It`s compact and sleek but feels somewhat delicate. I used caution when handling the components and the paper tray because I felt it might break if the tray was closed too hard. Also, the Ready indicator display message was small and hard to read.Overall, I`m thrilled that the printer is wireless and also compatible with my smartphone . It prints well and was easy to install. It will work as "an extra printer" in my home, separate from my main printer/copier/fax. I`d recommend it for small jobs and for other basic printing needs.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com