Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
23
4 Stars
7
3 Stars
3
2 Stars
5
1 Star
4
72%of customers recommend this product.
(
28 out of
39)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
1
Defective
on March 4, 2023
Posted by: Tifkauai
I would not purchase this product again. And hopefully it’s under warranty as I just installed it and the light doesn’t work on one side and the buttons are all pushed in
No, I would not recommend this to a friend.
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 6, 2023
Oh no! We are so sorry to hear that the light is not working on your new vent hood and that all of the buttons are pushed in. We know purchasing new appliances is a big deal, and we completely understand your frustration and disappointment.
We recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our service team will be able to provide you with a resolution. We hope that you can start enjoying your new vent hood as soon as possible. Let us know if you have any additional questions - Sydney@GEA
We recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our service team will be able to provide you with a resolution. We hope that you can start enjoying your new vent hood as soon as possible. Let us know if you have any additional questions - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Just the right amount of features.
on March 11, 2023
Posted by: KWK2023
from Peoria AZ
Like multiple fan speeds and lights that can be dimmed and used as night light. Matches my other GE appliances. The fan is a little noisy, especially at highest speed setting.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Slimline look
on August 4, 2023
Posted by: Nanagalene
from Wasilla Alaska
The vent hood is awesome! It has a very slimline look. I’m so glad we purchased it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
This products had defective discontinued parts
on September 24, 2023
Posted by: SamSem
from FLEETWOOD PA
2nd hood installed with defective lights. 1st hood right bulb blew the mother board and part discontinued so had to replace entire hood., 2nd hood installed and left light blew out within 6months. Why sell hoods with discontinued parts????
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 26, 2023
Oh no!
We're so very sorry you continue to have issues with your chimney hood. This is certainly not the experience we want for you! If your model is only 6 months old, rest assured, it comes with a one year warranty. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Best wishes. - Tierra@GEAppliances
We're so very sorry you continue to have issues with your chimney hood. This is certainly not the experience we want for you! If your model is only 6 months old, rest assured, it comes with a one year warranty. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Wouldn’t buy again
on November 19, 2023
Posted by: Only one available
from Peyton, Colorado
Bent duct input. Left light flickering when on medium exhaust. Nightmare to install!! Had to trim the tall stack ourselves in order for it to fit our application. We like the color.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, Cafe_Appliances, December 5, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear that this vent hood was not seamless to install. We also recommend scheduling service to get the light flickering issue resolved when the medium exhaust is on. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well. Needs more parts quality control.
on December 4, 2023
Posted by: Mike975
from Colorado Springs, CO
Works well after installation. Some trouble with the install. The small chimney cover did not wrap over the main chimney as designed. One butterfly damper flap did not operate smoothly on its pivot. It bent when manually activated. I used the old butterfly dampers from the replaced hood; they opened and closed smoothly. The fan off button has an odd crushing plastic sound, but operates well.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful Color
on May 16, 2024
Posted by: ohiocabs
from Brunswick, ohio
Looks great! Love the lights and gorgeous dark stainless color! Can't wait to use it!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Color, Style
on July 10, 2024
Posted by: SherryT68
Love my Chimney Vent Hood, it looks amazing in my new kitchen.
Written by a customer while visiting geappliances.com