We bought this for the parents, and they have absolutely enjoyed it. The bidet comes with lots of features and functions, and the soft-close is a bonus. Excellent product!
What took me so long to purchase this product! I ask myself this question over and over again since my initial purchase! This product is simply as advertised and then some. What the product description does not convey completely is how you feel after the experience as well as the reduced environmental impact that one leaves in regards to not having to purchase so much toilet paper product! Your only regret for not purchasing this product until you do will be: 'what took so long'! Purchase a Bio-Bidet product and see for yourself!
Go with any other bidet but DO NOT spend the money for this product it is not worth it. I have been through 2 replacement bidets and the thing STILL has problems. Many times I will start the wash feature only to have it stop 2-4 sec later. This product is inconsistent and faulty...very bad product wish I had gone with a different company and less expensive bidet. I got suckered on a feature I thought would be beneficial for my IBSC. Oh I didn’t even mention the heated water issues and the inconstant temps!
I received my BB-2000 yesterday and installed it today. First time user of any bidet, let alone one I installed. Have to say the research I did, mostly thru this site, was spot on. This product will change how you use the toilet. To be honest, I started off reviewing bidets using your typical retail sites but once I started to type in models I was interested in, biobidet popped up and I did my remaining research thru this site. I loved the unbiased write-ups of the various models the provided, along with these reviews. It made my decision to buy the BB-2000 very easy and worry free. Best yet, they had a sale on the unit that beat Amazon by almost $50! Very impressive indeed. I would use Amazon for a lot of purchases but for bidets, I think BioBidet is the place to shop.
I’ve been using my new bidet for a week or so and I am very pleased with it. Installation was a snap with all conceivably needed parts supplied. Setup was a bit confusing because of all the options available but it still only took an hour or so. I would have liked to be able to customize water and fan runtimes, but I didn’t see how to do that in the manual. Factory settings for nozzle position were right on for both me and my wife. The unit looks reasonably stylish given all the equipment housed within and the tubing required externally. My main concern is with the seat over. It is made with relatively thin plastic so it is flexible. Sitting on it is unnerving for that reason and also due to the hinge arrangement which looks like it could break if too much weight is applied to the cover. The seat itself is quite sturdy and will be where we sit to do nails etc. in future.
First off, if you can change your toilet situation to elongated, you will have a better bidet seat add-on experience. The round seat, while we appreciated being able to buy it in the first place, is a very small experience. If you are not average height/weight, especially do not buy a round bidet to fit on a round toilet. There is only so much hole for the whole project. You will regret it. We had to buy a new toilet to accommodate the bidet seat. We bought a Kohler Cimarron and the round Bio-Bidet BB2000 fits great with bidet lid removed which doesn't seem all that necessary so no loss there. We found the added "Cleaning Instruction" which was a surprise. No cleaners, water only. Yikes! We could only guess that because the heated seat, which draws a lot of electricity, may be compromising the plastic seat, adding cleaning agents may reduce the life? may be a fire hazard? Hard to say. We are looking into an O3 ozonated water cleaner as an alternative. We are opting to not keep the seat heated continuously. My husband looked at the seat design and seat does not fully rest on the bowl. There are front feet, but the rear rests do not meet the porcelain bowl which will compromise the seat. I believe there are reviews of the seat cracking. We will be adding reinforcements to keep that back part of the seat from caving without support. I hope this was helpful. I have not used the features much, but we are overall happy with our purchase for what we had to work with. Pictures are also included.