Customer Reviews for Bio Bidet - by Bemis BB2000 Round Bidet Toilet Seat with Drylette Towels - White
Customer Rating
3
Love it but!
on February 2, 2026
Posted by: Don567
from California
Gave my wife a 2000 for Christmas. She absolutely loved it. but after 10 day the seat cover broke. Warranty covered it, took a week for the replacement. After two week that seat cover broke! Both breaks were within 1/4 inch of each other. Both time the over broke just lifting them.
This is my second bidet ! Bought the first one back during Covid and the price of toilet paper and accessibility was ridiculous was very pleased with my first one so I upgraded to the BB 2000! The new features are amazing and the remote control is a highlight
We have been using the BB2000 for approx 9 years and we are extremely impressed both with the company itself and the actual BB2000 unit. We have experienced malfunctions with the units and the company is very quick at replacing defective units. Our adult son lives with us,he is physically challenged and without the BB2000 our lives would be very difficult the unit gives our son the ability to look after his own hygiene without our assistance which is very important to his mental well being.
I bought this unit a few weeks ago and installed it right away. The installation was straightforward and went smoothly for my first bidet install. I had no issues other than needing to tighten the plastic nuts with pliers a few days after installing to keep the unit from moving around. It works great and I'm very happy with this purchase!
This is infuriating. The bidet sprays water up my back. I can't find any sort of owner's manual to explain how the remote works or how to adjust where the water sprays.
We took a chance five years ago, and are still happy with the original purchase. The new one just arrived and was as easy to install as I remembered. Great product.