Customer reviews from oxo.com
OXO - Brew 9 Cup Coffee Maker - Black
Average customer rating
4.4 out of 5
4.4
(459 Reviews)
Open Ratings Snapshot
Rating breakdown 459 reviews
5 Stars
304
4 Stars
82
3 Stars
34
2 Stars
23
1 Star
16
97%of customers recommend this product. 
(
254 out of 263
)
Best Buy Privacy Policy
Customer Reviews for OXO - Brew 9 Cup Coffee Maker - Black
Customer Rating
5 out of 5
5
Great Coffee!
on July 22, 2025
Posted by: Linda K.
[This review was collected as part of a promotion.] My new coffee maker produces great coffee. I love the ease of use, the rich flavor and the temperature of the coffee.
Written by a customer while visiting oxo.com
Customer Rating
5 out of 5
5
Nice coffee maker
on July 22, 2025
Posted by: Brian L.
[This review was collected as part of a promotion.] I do like the simplicity and the functionality of the coffee maker.
Written by a customer while visiting oxo.com
Customer Rating
4 out of 5
4
Nice upgrade
on July 22, 2025
Posted by: Cynthia A.
It’s looks nice. Makes a good cup of coffee. We were in dire need of a new coffee maker, kept previous one for many years, so still trying to get use to the new one. Think this was a good replacement for our old one. A nice upgrade. ?
Written by a customer while visiting oxo.com
Customer Rating
3 out of 5
3
Too complicated
on July 18, 2025
Posted by: Holly L.
Too heavy and too complicated for my elderly kothrt
Written by a customer while visiting oxo.com
Customer Rating
4 out of 5
4
😵‍💫Reset?
on July 17, 2025
Posted by: Jae
Great coffee, attractive on the counter, however, a little difficult to clean properly. A
S recommended, I descaled and now the red exclamation point won’t go off. Small bananas, but somewhat annoying for a newer and pricy item.
Written by a customer while visiting oxo.com
Customer Rating
1 out of 5
1
Cleaned machine and all parts
on July 15, 2025
Posted by: Erin L.
Cleaned machine and all parts before brewing coffee, there was a terrible burnt plastic taste. We had to return
Written by a customer while visiting oxo.com
Customer Rating
1 out of 5
1
Plastic odor and taste persist
on July 15, 2025
Posted by: William K.
[This review was collected as part of a promotion.] Based on Wirecutter’s review and recommendation, we purchased this Oxo coffee maker. We washed all the parts and ran two (and more) cycles of water through the unit but we were not able to remove the plastic smell and taste of the coffee. Oxo replaced the unit but the second unit had the same problem. The strong plastic smell persisted, so we returned this unit as well.
Written by a customer while visiting oxo.com
Customer Rating
3 out of 5
3
Brews Fast—Perhaps Too Fast
on July 11, 2025
Posted by: Monica C.
We’ve had the Oxo 9-cup coffee maker for years. When it came time to replace it (due to its continually running), we purchased the same model. Unfortunately, the water runs through so fast that the coffee has little body, and we need to use more grounds to get more flavor, which means spending more money per cup. Using more grounds results in a stronger cup but it still lacks body. The coffee and filters we use haven’t changed. Maybe there’s a way to slow down the brew time, or I wait for mineral buildup to slow it down.
Written by a customer while visiting oxo.com
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