Customer reviews from oxo.com
OXO - Brew 9 Cup Coffee Maker - Black
Average customer rating
4.4
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
304
4 Stars
82
3 Stars
34
2 Stars
23
1 Star
16
97%of customers recommend this product.
(
254 out of
263)
Customer Reviews for OXO - Brew 9 Cup Coffee Maker - Black
Customer Rating
5
9 cup
on January 11, 2024
Posted by: Allen R.
Really good coffe marker. Makes very good coffee and the carafe keeps coffe hot for 6 hours.
Written by a customer while visiting oxo.com
Customer Rating
5
Best Yet!
on December 29, 2023
Posted by: Sherman S.
Makes a great cup of coffee, love the modern design, operation is a breeze, programming is easy and straightforward.
Written by a customer while visiting oxo.com
Customer Rating
2
Not what we wanted
on December 27, 2023
Posted by: Stanley F.
I used more coffee and got a weaker result than we get with our Mr. Coffee. Very disappointing
Written by a customer while visiting oxo.com
Customer Rating
5
9 cup coffee maker.
on December 26, 2023
Posted by: David P.
I had already purchased one several years ago and thought it made the best coffee, so I purchased one for my Grandson as a wedding gift along with the burr grinder, and he’s been very impressed with the improved taste of his coffee using the same beans.
Written by a customer while visiting oxo.com
Customer Rating
5
Superb
on December 24, 2023
Posted by: Yoon K.
So good bought the second one. No more needs to be said!
Written by a customer while visiting oxo.com
Customer Rating
3
Inferior Quality
on December 23, 2023
Posted by: Justine K.
Unfortunately, OXO has fallen victim to the same thing as many manufacturers: the quality of the parts is inferior to the way they used to be made. I bought this to replace our old one which finally died after 9 years of great use. This one is made with noticeably cheaper plastics; the button feels flimsier, the lids are flimsier, etc, but more importantly: the very first pot of coffee we brewed, it just stopped with 2 more cups of water left. When we contacted OXO they said to send a video and some other information, and thankfully it didn’t malfunction again since then, but I have no doubt this new coffee pot will NOT last the same 9 years as its successor. It still is a good machine and better than other similar style coffee makers, but OXO should be ashamed at themselves for charging the same premium prices for inferior quality products.
Written by a customer while visiting oxo.com
Customer Rating
2
Silicone-flavored coffee
on December 18, 2023
Posted by: Grant N.
After cleaning each part with soap and water and running a brew cycle with water, the coffee tastes with silicone. I tried 4 times and the last two times I compared the result with the same beans and grinds-to-water ratio brewed using a V60 and the coffee brewed with the OXO was "plain bad" in comparison. I wanted to like this machine for the price and simple design, but the silicone parts need to go.
Written by a customer while visiting oxo.com
Customer Rating
2
Makes great coffee but has critical design flaws
on December 16, 2023
Posted by: Anonymous
I have had this coffee maker for five years. It makes great coffee but has some critical design flaws that make me not recommend it. There seems to be some sort of flaw that allows water to get inside the housing around the brew basket. Water then drips out through the seams on the bottom of the housing, collects on top of the carafe and drips onto the base when the carafe is removed. I even had the first one that I purchased replaced under warranty thinking it was defective but it continues to happen on the second. So after every pot I brew I have to get a towel and drain and wick out as much water as I can from the bottom of the brew basket so it doesn't collect and mildew.
The second flaw is the carafe. It worked great for a while but then lost its ability to insulate. I also got this replaced under warranty but the second one just failed. So now I am left with a drippy coffee maker with a non-insulating carafe and searching for something better.
The second flaw is the carafe. It worked great for a while but then lost its ability to insulate. I also got this replaced under warranty but the second one just failed. So now I am left with a drippy coffee maker with a non-insulating carafe and searching for something better.
Written by a customer while visiting oxo.com