Customer reviews from oxo.com
OXO - Brew 9 Cup Coffee Maker - Black
Average customer rating
4.4 out of 5
4.4
(459 Reviews)
Open Ratings Snapshot
Rating breakdown 459 reviews
5 Stars
304
4 Stars
82
3 Stars
34
2 Stars
23
1 Star
16
97%of customers recommend this product. 
(
254 out of 263
)
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Customer Reviews for OXO - Brew 9 Cup Coffee Maker - Black
Customer Rating
5 out of 5
5
So far so good
on August 6, 2024
Posted by: Thomas D.
Excellent coffee taste. Easy set up and use. Hope it outlasts the 2 Zojirushi makers that failed after 3 yrs each.
Written by a customer while visiting oxo.com
Customer Rating
5 out of 5
5
Best Coffee Ever
on August 5, 2024
Posted by: Josette P.
Broke my Bonavita coffee carafe. It made great coffee because of the shower head disbursement over the grounds. As I began researching new coffee makers, I came across a YouTube video where a chef tested a few of the current coffee systems and rated them. Very informative. I already knew I wanted a pour-over system and he gave OXO the best ratings overall. I purchased it on the company website and received it within a week along with a free OXO water bottle. We tried it the next morning and let me tell you this is by far the consistently best cup of coffee I've ever had! Smooth, velvety, rich flavor. You can taste the flavor of the coffee. I can't wait to have my morning cup. I know the coffee beans have a little to do with this but we are grinding daily the same beans we used before and this is by far a much better cup of coffee. Would highly recommend OXO 9 cup Pour Over Coffee Maker. Reasonably priced for the quality of coffee. If I could give 10 stars I would!
Written by a customer while visiting oxo.com
Customer Rating
3 out of 5
3
Great coffee but poor carafe
on July 21, 2024
Posted by: Anonymous
Brews great coffee but the carafe insulation failed, the outside of the carafe gets hot and the coffee inside cools quickly. Ordered a replacement carafe which worked for a while but this one has also failed.
Written by a customer while visiting oxo.com
Customer Rating
5 out of 5
5
Great flavor
on July 13, 2024
Posted by: John R.
[This review was collected as part of a promotion.] This brewer has the amazing ability to extract full flavor without acidity, oils and heaviness. The temperature of perfect. My only wish is the carafe kept coffee hotter for longer
Written by a customer while visiting oxo.com
Customer Rating
4 out of 5
4
Great and well-designed, poor user interface
on July 12, 2024
Posted by: Richard S.
[This review was collected as part of a promotion.] Device is excellent mechanically and coffee tastes great. 1st coffeemaker I've used where the coffee is consistently great for all amounts. I have brewed between 4-9 cups and it worked great. Looks good too.
The main negative is the user interface is terrible. Single dial/button. Instructions are below the bar of showing you what you actually need to do. If they had an extra button and maybe extra led, you wouldn't need instructions for what should be incredibly easy operation. With the single button, it's difficult to know how to navigate modes (brew, time set, timer set) and even exactly what mode you're in.
Minor negative but worth thinking if you have a tight space for it - it is very tall. I need to move it from its location to be able to open the top compartments (water & coffee).
Written by a customer while visiting oxo.com
Customer Rating
5 out of 5
5
Would like to have the
on June 20, 2024
Posted by: Paul V.
Would like to have the coffee come out hotter. Any way to get the temperature higher after brewing?
Written by a customer while visiting oxo.com
Customer Rating
5 out of 5
5
Great Coffee
on June 14, 2024
Posted by: Sandra G.
[This review was collected as part of a promotion.] Works great. So far I love this coffee maker. Just got rid of my Bonavita after about 10 years and this has exceeded my expectations.
Written by a customer while visiting oxo.com
Customer Rating
5 out of 5
5
Happy with our purchase!
on June 12, 2024
Posted by: Audra S.
[This review was collected as part of a promotion.] Enjoying the machine so far! Simple, easy to use/clean, and about as visually pleasing as you can get for a countertop appliance. The ratio of grounds to water suggested in the manual was not to our liking, but now that we have our preference dialed in, we love the coffee this machine makes.
Written by a customer while visiting oxo.com
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