(This review was collected as part of a promotion.) I always travel with my thinkpad laptop and this bag is best for laptop and its accessories. There is lot of pocket for accessories which make this bag best.
one of zipper was broken after using couple of days
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 22, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. To better accommodate your needs, please visit our website at https://www.lenovo.com/ca/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
The bag is an average laptop backpack and nothing really stands out from the rest of the similar bags. I use a ThinkPad bag from Lenovo for years and I love how that bag can handle all of my work related items. This will not replace that.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 20, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.