Customer reviews from rubbermaid.com
RubberMaid - Configuration 3-6 Feet Custom DIY Closet Storage Organizer Kit - White
Average customer rating
4.6
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
46
4 Stars
14
3 Stars
1
2 Stars
3
1 Star
1
96%of customers recommend this product.
(
55 out of
57)
Customer Reviews for RubberMaid - Configuration 3-6 Feet Custom DIY Closet Storage Organizer Kit - White
Customer Rating
2
on December 2, 2025
Posted by: Bill C
purchased this system on 7/13/25. 3 of the shelf brackets have broken. Rubbermaid is very hard to get in contact with. I would not recommend.
Response from rubbermaid.comBy Customer Care, December 5, 2025
Hello Bill,
Thank you for reaching out to us with your feedback on our Expandable Closet Kit. We are sorry to hear about the trouble you have had with your closet system and the broken shelf brackets. That is certainly not the experience we want for our customers. We also regret that you found it difficult to reach us directly.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you still require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We can also be reached by phone. We’re available Mon.-Fri. 9am - 5pm Eastern Time. We look forward to assisting you!
Thank you!
Rubbermaid® Consumer Care
Thank you for reaching out to us with your feedback on our Expandable Closet Kit. We are sorry to hear about the trouble you have had with your closet system and the broken shelf brackets. That is certainly not the experience we want for our customers. We also regret that you found it difficult to reach us directly.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you still require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We can also be reached by phone. We’re available Mon.-Fri. 9am - 5pm Eastern Time. We look forward to assisting you!
Thank you!
Rubbermaid® Consumer Care
Written by a customer while visiting rubbermaid.com
